To whom it may concern

I had my car serviced less than 4 months ago, been a single mom, and my only means of transport, the car gives a rattling noise when idling or driving. It is quite scary. I have had many problems with TATA in the past and want it to stop. I urgently need my car to be taken in..to be check out and not to be charged for, in turn I would like a courtesy car which they cannot give me. It is not my fault that the car is now faulty. What exactly did they do when servicing it...I think not enough.
When my car went in for a service a while back...they never stamped my book or washed my car, how do I know that my car was actually serviced??? After complaing about what had happened, Marlon Lombard from Tata told me to wash my car myself, he also mentioned that I am spoilt. Wow!!! Customer service!!! TATA STICKLAND.
My car needs to be seen to, I pay big money for this piece of metal. BUt besides all this, I need this car to be seen to. Please help.

Rgds
Heather Prinsloo
084 500 8985