Tata Docomo
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Category: Services
Contact Information
India
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Tata Docomo Reviews
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ashif
April 26, 2011
BALANCE DEDUCTED
hi!my mobile no. is 8460115457 my complian was deducted rs.150 on that time i was another call & i was call customer care executive & he talk to me abusive language.
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Sandeepparcha
April 23, 2011
Puk code blocked
Hi, I lost my PUK code for the mobile no 8977830735, will you please give me the corret puk code for this no.
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Mayure Vikrant
April 17, 2011
Free minit tata to tata all
my name is Vikrant Thhanage my mobail no is 9028920579 maine may 2010 me 94 /- Rs ka recharg kiya tha jisme muze 277 /- all tata no. free minit mile. lekin es mounth wo Bal. mere acount pe nahi aaya. cutmer care ko call kiya to unhone bataya ki aapko 12 ghante ke Aunder Bal. mil jayega lekin Abtak nahi mila to Aap jaldi se mera Bal. mere no. par bhej do Thanks
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NRI12
March 25, 2011
TATA DOCOMO, THIEVES, ROBBERS, PICKPOCKETERS. BEWARE, THEY JUST TAKE YOUR MONEY, ALSO BAD SERVICE.
Tata Docomo is a fraud company. I have been using their SIM card since last four months and now during my visit back out of country, did not use for 2-3 weeks, All the balance drained. Again I recharged couple of 100 Rs, but to no avail, It did not appear and phone is still blocked, . Talked to dealer, customer service, they have no clues.
Beware TATA DOCOMO is scamming your money and recharge, it is very dangerous company. Besides they are technically very bad and in most of Bangalore, their signal is very poor.
These frauds must be avoided by all means. They just believe in taking away your money. and your phone will be barred and amount will disappear. In a matter of day I lost much of money after coming back from overseas.
TATA DOCOMO IS A SCAM, IT SUCKS, FULL OF THIEVES
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Ramsagar Reddy
March 14, 2011
Services barred for 12 days for MNP number
After long time association with Airtel service provider for Seven years, I moved to DoCoMo assuming of better services, it’s a blunder I ever did in my life.
My DoCoMo connection was activated on 4th FEB-2011. I’ve cleared my donor service provider’s bill, namely Airtel on 28 FEB-2011 bearing the bill no:34-13087515 In Airtel outlet, Cunningham road, Bangalore.
On 2nd-MARCH-2011, my out-going services were barred for the reason: Not paying my Airtel bill. Spoke to customer care at 8:30 AM and given all the payment details of my previous bills and was promised to active my service by 12 noon. Service was not activated. Called customer care at 2 PM and followed up once again. At last my outgoing service was activated at 3 PM.
Again on 9th-MARCH-2011, I started my day with all my services barred(Incoming & Outgoing). Called Customer care, once again and the same reason was repeated: services were barred for the reason not paying my Airtel bill. What is DoCoMo doing from not updating my details? Spoke to all the agents and Team-Leads from the customer care namely: Fazil, Archana, Nirmal, Arun, Nodal office guy named Suresh. All of them were good at giving reasons of Airtel disconnected my service, but when I spoke to Airtel Customer care: They’ve clearly updated and stated that there is no existing balance to be paid on this number and the customer had switched over to TATA DoCoMo.
Complaint no : 255865191
Date raised : 2/March/2011
Will you please let me know who is the culprit here?
Who is being put into trouble?
Who did the mistake?
Who is suffering?
It’s all ME who switched over from Airtel and joined DoCoMo.
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jaikumar vikamsey
March 11, 2011
OTHER SERVICES
My name is Jai Vikamsey. I have taken this DOCOMO sim just 25 days ago. I am really pissed of. They cut 5 Rs. every day claming that I have activated Cricket alerts. When I called they didnt agree and told that this wont repeat. Today (11/03/2011) they deducted Rs. 30/- and activated personality pack. They are now not picking up the phone. I myself am a Company secretary, and can go ahead legally... I hope they act rationally. Otherwise I will have to take a stance.
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Sarang Belsare
March 8, 2011
amount deducted without activation
I have had a TATA DOCOMO pre-paid connection for over a year now, but never has such a thing ever happened. Just when I was thinking I had the best connection around, came this bomb!
I have been calling the TATA DOCOMO customer care from last three day continuously, but didn't get any kind of support.
I have not subscribed any kind of service from docomo like Cricket alerts, Shayari alerts, Joke alerts but still the money is deducted from my account. From last 3 days i am fighting to get my refund back but the executive are not giving good service, even some of them refuses to talk. 65 Rs. deducted without any kind of activation. The activation is at TATA DOCOMO's end not from my side. I have never seen this kind of bad service ever before.
Expect to get a feedback from your side or any kind of help.
TATA DOCOMO is good as long as nothing goes wrong with your connection. Once it does, though, Customer Service just refuses to take accountability for anything and asks the customers to bear the brunt even though its THEIR fault. Totally crappy! I will never, ever recommend TATA DOCOMO to ANYONE.
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SAMARTHRSTG
February 22, 2011
PREPAID CONNECTION
Dear Sir,
I have been using the prepaid no. 7275750355, since last 6 months, got this connection from mobile store. this no. was succesfully recharged yesterday and worked till today afternoon 2.00. All of sudden sim card failure was displayed . whn contacted ur corporate office in kanpur, was directed to there branch office naveen market, kanpur.
REGRET to inform you further, NO action was taken there, i was once again asked to go to the cprporate office. when insisted to speak there, the personal called up. But MR Bhupendra singh(as told) even refused to speak and understand the customer greviance. SIMPLE reply was your no. is cancelled and can not be re alloted.
A company like TATA should not be appointing such indecent and careless personals at this level. i have 5 connections, fortunately only ONE is TATA. please do look into the case and allot me the same number., otherwise advise me never to opt TATA products in future. ANY formalities required can be provided all over again, but such kind of treatment is highly objectionable
regards,
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ssmani26
November 22, 2010
Pre-paid balance deducted
I have had a TATA DOCOMO pre-paid connection for over a year now, but never has such a thing ever happened. Just when I was thinking I had the best connection around, came this bomb!
I have been calling the TATA DOCOMO customer care since the 17th of November 2010, when my phone displayed the message 'Sim registration failed'. When my connection was restored, I discovered to my horror, that my account balance which was in excess of Rs. 230 + a Rs. 48 internet pack had been reduced to 0!
Suffice to say I have called at least 8 times since then, and have been disconnected 4 times yesterday alone, and spent well over 2 hours on the phone with the incompetent folks at TATA DOCOMO.
NOW, after 8 conversations, and a waste of so much time, I have been 'requested' to wait till Thursday, which is 3 days away! Why on Earth should I when I have been nothing but patient for the last 5 days??!
TATA DOCOMO is good as long as nothing goes wrong with your connection. Once it does, though, Customer Service just refuses to take accountability for anything and asks the customers to bear the brunt even though its THEIR fault. Totally crappy! I will never, ever recommend TATA DOCOMO to ANYONE.
They had a fan, and they've sucessfully managed to convert me to a hater. Well, congratulations and I hope they rot in hell!
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M.Eswar
October 20, 2010
balance deduction
dear sir yesterday at 6.00 pm evening 29 rs balance deducted in my cell phone unnecessary i want to return my deducted amount as soon as possible this complain repeated in two times
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