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JSPai
September 26, 2010
NO REFUND RECEIVED
My name is J. S. Pai. I am a project engineer and consultant. I operate between Mumbai - Mangalore/ Bangalore. Due to my work I needed a mobile connection in Mumbai. I had applied around 22-06-10 for the same at TATA DOCOMO, Vashi, Navi Mumbai Store and got a no. 7208200888. The no. was not activated. Upon enquiry with the stores, they told me that the CPV was negative. The address given by me for Mumbai is C/o address where I stay with my uncle. I had given all the related documents. The electricity bill, my uncles id proof and my id and permenent address proof documents. The CV agent has given a negative report while enquiring with my aunt staying there, the agent was given the details. Also my ID proof and photo was shown to the said person. Yet, the CV has been given as negative. On enquiry, the Docomo Stores executive told me that it has been reported that I was found not to be staying at that place. (In fact it is my uncle's place and I am C/o with them. I was out of station on work). The CV had tried to call my alternate no. is what the remark says. But I did not receive any call from the agent on my present permenent no. I understand that the no.s carried by the agent do not have STD facility. This is an inefficiency of the CV agency. When I complained about this to the Vashi Stores, they refused to take a written complaints and give any acknowledgement for it. Instead they said that the application would be cancelled and there would be a full refund of Rs. 635 given back in 30 days. Its been almost 3 months now and the refund has not yet been given. Also, I wrote to the customer care address given in website, but they have not event take the courtesy to acknowledge it, forget resolving it.
I should be getting the refund with demuragges.
J. S. Pai
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SIDDAIAH V.R.
September 16, 2010
sim activation
Sir,
I purchased tata docomo postpaid sim card about 5 days ago and till now i am waiting for activation.
SIM NUMBER-
89910342110106572900
Name- Sidaiyah V.R.
Bangalore
Please resole the issue at earliest.
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Aamir ehsan
July 18, 2010
Sim rejected
When ever i am inserting my docomo sim a message is displayed "sim card is rejected" my no is 8050231216
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vic22kar
July 10, 2010
ABOUT SIM CARD
Dear sir,
my tata docomo sim card is get blocked, and it is giving message when i restart my cell that "sim card is rejected" please help me about this. sim card no. is 9028806082.resolve it soon please.
THAHK YOU.
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vic22kar
July 9, 2010
about blocked sim card
Dear sir,
my tatadocomo mobile sim card get blocked by mistake . please help me and please unblock it quickly because i am facing problems contacting my relatives.so please unblock it soon .sim card no. is 9028806082. reply me .
thank you sir.
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Ishadip Deb
June 28, 2010
SIM locked and PUK blocked
I locked the Tata Docomo SIM card in my Samsung mobile by going to the "Lock SIM" option of Security Settings. But after giving the right PUK 10 times, 10 attemps were shown and the SIM got blocked. I cannot open the SIM.
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Mamta kala
May 30, 2010
Out going Calls not activited
Logged complaint for out going calls on 25/05/10 till yet no action have been taken.
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shashi09
May 24, 2010
WRONG VOUCHER INFORMATION
TATA DOCOMO HAS GIVEN OFFER OF 94 RS. THAT 16620 SEC TO ALL TATA CALLS FREE AND 1 GB GPRS USAGE IS FREE, BUT WHEN I WENT TO RETAILER FOR RECHARGING HE RECHARGED IT FOR 94RS. EVEN WHEN I HAD SHOWN HIM THE SMS RECEIVED BY THE COMPANY, AND MY MONEY WAS DEDUCTED WHILE TALKING TO OTHER TATA CUSTOMERS, SO THERE IS NO DISTINCTION BETWEEN NORMAL RECHARGE AND SCHEME RECHRGE AND THERE IS NO OPTION ONLINE FOR ANY SCHEME RECHARGE, EVERYTIME WE HAVE TO GO TO TATA GALLERY OR WHAT ? AND ALSO THESE NONSENSE RETAILERS ARE RECHRGING IT WITHOUT KNOWLEDGE. MY CELL NO. IS 9029450720.
SHASHI
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smilelab
May 22, 2010
wrong charging
I went to dive in site which is advertised as free. there i clicked on whts new & portfolio manager to know what it was(not to download/start service). i got a screen saying ur handset does not support this service. then i got a sms saying Rs.49 has been deducted from ur account. what is the difference between TATAs & roadside pickpocket? DONT U THINK MAMATA BANERJEE WAS RIGHT IN W.BENGAL?
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Mubashir.NET
April 12, 2010
Handset getting switch off automatically due to Docomo sim
Due to Tata Docomo SIM Card handset getting switch off automatically many time a day. Also handset battery not giving proper back up for Docomo SIM. If I replace the DOCOMO SIM with any other company SIM, Battery working fine.And giving proper backup. I have tested this with 3 handset.
Due to this problem battery life going to decrease.
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