I paid cash and purchased EC325 modem from Tata Indicom 10 days back. Till now there is no connection. The tata indicom dealer person says, connection cannot be given and cash cannot be given. When i contacted tata indicom people they just started finding to whom this complaint to be diverted. Such a big company they are not able to do a better service. i have purchased this through tata shareholder account.
I think anyone going through such a company first look at the service and then buy the product instead looking at brand.