I was using TATA INDICOM'S DSL INTERNET CONNECTION SINCE PAST MORE THAN 1 YEAR.

The Connection Tariff was as: Unlimited Download from 8 pm to 8 am and if i use it in day time, then there was a charge of 40 paise per mb download. o charges for Upload.

Suddenly TATA INDICOM has changed my plan without informing me and without my consent and approval, they have changed the plan and charged me higher for the same plan. When, I came to know and inform them, they said, it was a mistake from there side, and offered me a discount of Rs: 100=00 for one year, then they told em that they can give me a discount of Rs: 100=00 for 3 months, they also agreed that it was there mistake but they will not give me anything in writing.

They have kept in dark and cheated me by charging new tariff. I was not willing to go for a new tariff plan, so I told them to disconnect my plan and send them an email also, but too my suprise, they have disconnected my connection and also refused to give refund. When I told them that i will file a case against the company, then they have given me a refund of difference amount of around 85 rupees in my bill, bt didnt feel sorry. It was my badluck that i have keep my trust on TATA BRAND, but they are least bothered.

They always give diplomatic answer, and dont give reply to the question which is asked to them.

I know that they are not going to build TAJ MAHAL from my Money, but they have got the punishment through TATA NENO.

The company people are telling me that the case is closed, and on the other side, nodal officer is sending me an email that they are investingating. Appellate authority is also givingme the same reply afgter more than 2 months also.

Please inform any NGO to contact me for helping me to file a case in CONSUMER COURT, so that the company can learn not to cheat the customers.

Please call me on 9821556362 for any clarification. I have got all the correspondance with me regarding this matter. They have also informed me that there are so many complaints pending regarding the same matter.


Amit Kesari
9821556362