I bought the usb modem wireless from tata indicom at Pune. But i got transferred to bangalore after a month. They have not given me a bill for the usb modem which they had told me will be given with the sim. After calling them atleast 50 times still no bill has been provided to my relatives house at Pune. After too much shouting and irritation i got a bill through email without an authorised signature. Now i have given for disconnection and it has not been disconnected for the past 20 days. i dont know how much more of money would be wasted. PATHETIC SERVICE WITH PATHETIC AND LOUSY TECHNICIANS . Hope that it gets disconnected soon otherwise i am getting charged in the process for the service which i dont use.Who takes 20 days for disconnection!! i have used other internet services like airtel and they have been very good. If in India the judicial system would have been good I could have sued them. But thats also not possible. So just hoping. I feel we are helpless against them. They think that anything they do, it s well and good. But we should prove them wrong.

I have a tata indicom broadband connection (unlimited 6 month plan) since July 2007. Though Tata indicom is known for its vices we eventually had to revert to them as we didnt have any other option. Actualy Airtel doesnt provide service in my area (Jayanagar 7th blk) and it takes too long to get a bsnl connection. Initially the service was pretty ok. Then it started showing up. The connection used to be down normally on weekends for around 24 hrs. Though its frustrating we somehow beared it as atleast it used to come back after that. This started happening very frequently. If you contact customer care the only thing they tell is "restart the modem". One fine day that is on Nov 1st the connection went down as usual, but never came back till date!!! I have been giving complaints on complaints but in vain. To our horror a couple of times our complaint was closed wihtout even contacting us once. Yesterday one of their engineers told me that there is some installation work goin on and they are shifting their infrastructure etc etc.. I really feel helpless now. As a final resort i am thinking of filing a complaint in the consumer court. Hope atleast this will help!!! As a word of final advice i pleed everyone "DO NOT EVER GO FOR TATA INDICOM BROADBAND". Worst ever possible connection.

I am a TATA indicom customers since 6 Years, I availed a services of wireless connection with Internet facility inbuilt with Modem. Hence i was been communicated a speed of 115 Kpbs before activation of connection but when i used it i was getting a speed of 1 to 8 Kpbs and sometime when i gets connected to net after a mins it get disconnected in between opening a site. So in technical terms it take time more than a min to open a site and hence My time get wasted and have been charged more than Rs 600 a Mths.when i contacted a customer service agent a Executive named Leena. She dont even botherd to take my complaint and disconnected my call. Then after a collection agent called me a communicated Please pay bill we will revert the charges in next bill. So I made payment and was shocked to see my next bill there was no revert and they have again charged me Rs: 500 for use of internet. Requested many times in Local office and in customer service but all gone in vain.Now my telephone outgoing is barred and I am getting daily threaten call form collection department " Make payment you used it and you have to make payment or we will see you".

My broadband connection at home has not been working from 14th July 2007. I have called the same day and registered a complaint. I was told that the problem will be resolved within 10 working hours, but alas, even to this day, the connection is not up.

I call everyday and remind them of my problem. Every phone consultant that I speak to is very courteous but I do not see any results. I have been told umpteem times that they would call me back shortly to update me on the status, but none has called back till date.

I had believed that Tatas were a good customer focused organization, but I need to relook at this belief now. I would think that Tatas would have some kind of an escalation system that would alert senior people once the problem is not resolved for a pre-set number of days; but experience is that such a system just does not exist or the senior folks at Tata Indicom are just a bunch of incompetent people or worse arrogant.

I booked a connection of Tata Indicom in the month of November, 2006 but i received my handset on 12, January2007 and i received my bill of the month of November, 2006 to January 2007.And i am continuously complaining on my help line 1515 but they are not responding and they are saying we cant do anything in this case.