My office landline number set had some problem on 17 Jul, as it was not working, so we made a complaint with customer care for the same, we got a reply: we will attend u in 3 working day, so very funny, an office number will be switched of for 3days, cause tata tel has no time to send some one.. Also i went to tat indi office and they said the lanline set needs a replacement but they r out of stock.. Again a very frustration response from tata indicom.. Would request everyone to not use indicom ..

Tata indicom start paid service to get stock update, without applied by me. I have withdraw the same service at the same day also and told them to refund my money but didn't get the same, so please let me confirm how can i get that money from them, since i never had applied for the same, my mb. no is 9289555452.

We have applied for a landline and broadband connection from Tata Indicom on 22nd MAy 2006. For broadband the customer service representative took a cheque of INR 1292. The telephone connection was given in 5 days time but the broadband connection which was supposed to be up by May end has not been given even today 11th July 2006. The cheque has been encashed from my citibank account on 10th JUne 2006. Whenever I called up the customer care center someone(either shivangi/preeti/jatin etc etc) listened very patiently and gave a coplanit number. The latest being 138648. However then some times there would be no call or someone would call up and ask us to be at home at some odd time(11 a.m weekdays, 6 p.m. weekends) and we would keep waiting - no one turns up. I have raised mutiple call centre complaints, sent mails to [email protected]. Noone ever bothered to reply to the emails - let alone resolve the problem.

Tata Indicom is a Scam, scandal, sham and shame, all rolled into one.

I am being frustrated by their billing methods every time I re-charge currency. The amount doesn't update in one single day and their compliant attending conscience is a big sham.

Come on Ratan Tata, You have failed the most ordinary citizens of this country, duped them into buying your cheapest service and now by using their money

Alevoor Rajagopal
9243970253
Karnataka

From

Jitender Kumar
# 2209, VidyaNand Colony,
Sanoli road, Pnaipat

To

The Manager,
Tata Teleservices, Ltd,
Circle Karnal.

SUB:- Regarding Malfunctioning of Tata Walky No 01806451252.

R/Sir,

I am using above mentioned Tata Indicom Postpaid Walky Connection since June 2007, I was completely satisfied with your services but during few months my Walky Handset is not working properly. I raised this issue several times, with your Customer Care Cell, issue is not resolved yet. Since last month handset is dead.

I have raised my first complaint on 03/06/2010 but your Executive not visited my home upto 08/06/201o then again I have raised complaint on 08/06/2010 but upto 13/06/2010 visit not arranged..

On 13/06/2010 executive came to my home and make handset totally dead. On the same day, I have raise complaint to replace handset and customer care informed me issue will be resolved upto 14/06/2010 but postponed upto 17/06/2010 again they postponed upto 29/06/2010.

On 25/06/2010 your executive provided me a repaired handset LSP400 which was not worked properly. The major fault in the handset was poor network and battery charging problem. I again raised complaint raised on the same day i.e. 25/06/2010 and customer care informed me issue will be resolved upto 26/06/2010. But once again your executive not visited my home.

Again I raised complaint for this and customer care informed me issue will be resolved upto 28/06/2010. On 28/06/2010 your customer care cell informed me that they have sent a special e-mail to your Panipat Service Centre to replace the handset, but once again no response received from service centre.

I was totally irritated with service provided by service centre as well as concerned Engineer, so I decided to disconnection my no. 0180-6451252. On 01/07/2010, an officer visited my home and promised to change my Handset LSP 400 with a new LSP 350 but no action taken by your service centre upto 05/07/2010. On 06/07/2010 one of your executive visited my home he just checked the set and changed its antenna and charger. But the fault remains same and your executive completely refused to change handset. LSP 350.

I have mentioned all the problem faced by me due to poor service provided by your Service centre/ concerned engineers.

Please take the necessary action for the above issue, and you have to decide I should pay bill for this month or not and also you want to continue my connection or disconnect it.

If your want any clarification please call me on my Delhi no 08800132068.

I am awaiting for your response.

Thanks

Jitender Kumar
Contact No 08800132068