I am having Tata Indicom WiMax connection with userid ([email protected]) from Bangalore, Karnataka. I took the four months connection on which i got it for one month free.
I have been using my personal Belkin router to have a wireless connection at my home. For the first four months it was working fine but from the start of this month we are facing problem. Only one PC can be connected at a time. We have to call the local customer care number (which is not toll free since we dont have a tata indicom phone ) daily to reset the connection so that more than one PC can be connected. We asked the engineer to set it so that we need not have to call them daily. He asked us to do some changes and on asking technically why do we need to do them, he couldnt answer and hanged up on us. I myself being a computer science engineer couldnt appreciate the procedure he suggested and wanted further details.
I am really unhappy with the service. The worst part is having to login each time i need to connect to the internet. With all the power failures that we face it is a pain and on top of it if the connection isnt logged out properly it throws an error while trying to relogin.
I ll be greatful if you can help me resolve the multiple connection issue ASAP.