Tata Motors Ltd

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Category: Automotive

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India

Tata Motors Ltd Reviews

Gossel July 27, 2010
Stay away from Tata Motors Ltd
My car is being regularly serviced from one of your dealers named Shrinathji Motors. Last time when it got serviced I told them clearly that there is a problem in break system. And when they delivered it after servicing they have given me assurance that everything is correct.

Where as just after few days of service there is a noise coming as break shoe are rubbing on my brake disks. Now I would like to ask if my brake disks gets unusable then who would be responsible for that.
Srock July 26, 2010
The most disgusting issue is that the car is leaking
The most disgusting issue is that the car is leaking, the rain water is coming in the car and the seats are getting wet and damaged, the leaking water is getting accumulated in the stepney compartment. Fungus has grown on the Ply Covering Stepeny due to the accumulated water in the compartment, all the carpets got damaged due to water and inspite of informing theservice engineer during first service nothing productive has been done. I THINK I HAVE PURCHASED A BULLOCK CART WORTH RS. 6LACS.

The inner carpets and the seat covers got damaged due to the water leakage and your ppl are charging Rs. 500 for the DRY Clean of the car to dry out the carpets and clean the seta covers. As the carpets are damaged due to the manufacturing defect I want the replacement of the carpets.

IT IS PURE DIFECTIVE CAR WHICH HAS BEEN DELIVERED TO ME.
Ember July 24, 2010
Its clutch and gear assembly is quite hard to operate and troublesome while driving
Its clutch and gear assembly is quite hard to operate and troublesome while driving. constantly in every service I complained of it but every time they assured me that it will be smoother shortly. Finally they remove the assembly quoting that it is faulty in guarranty but it is also of the same nature. Now they shown there helplessness and regrete the matter. I put my complaint three times on Tatamotors site in Product feed back but nothing happend yet. this is great disappointment form the compant who selling such luxury car.
Thinkolle July 24, 2010
Since very beginning the vehicle is developing one problem after another
Since very beginning the vehicle is developing one problem after another.

· Just after days of purchase the Air-condition stopped working and the vehicle had to be kept in the workshop for 3 days to resolve the problem. What I was told is that a component called ECU was changed. Though I could see the signs of trial and error system of diagnostics on the part of the car.

· By the time of first service (i.e. 5262 Kms on 10/06/07), the vehicle had developed number of problems which were non-usage based

o The alternator was having problem and the battery sign of dashboard was constantly flickering

o Digital Watch had stopped working

o Nokia Charger and Multi media set had developed problems (It is still in the same state even after multiple reminder and follow up with Service station and the third party agency as well)

o Rear seat had come out from one side

o DVD player was not fixed properly after the AC problem

o Left Side video screen was not working

o RPM Meter was not working (Defective reading)

o Apart from this the initial defect of left side back door ash tray was also not fixed

The vehicle was kept in the workshop for 2 days and still the charger problem was not resolved. I was assured that it will be done the next day. Then on follow up I was given the contact of the third party vendor the Nokia set (Zenox) and after many follow up the representative turned up for inspection. After he saw the problem, he was not sure whether he was supposed the deal with it or Tata Motors. He promised to revert after verifying with his superior but till date there is no communication. No one from the workshop also reverted despite my repeated follow up. It is not that it is a critical instrument but because I was given to understand that the problem was of wiring and the Watch had stopped working, I was worried of some further damage due to wiring short circuit etc.

· Now within one month of this service and just ~ 6000Kms on 03/08/07, the Check Engine light started glowing. I contacted the service station and was told that it might be due to rains. But I also observed that the color of the smoke from the exhaust had turned very dark and the vehicle was having a shaking feel while in idle state. I took the vehicle to the service station and the check was conducted with the help of Laptop and also physical verification on drive. There were 2-3 problems being thrown up by the system along with the two mentioned above by me at the physical level:

o Vehicle speed sensor fault

o Clutch switch electric fault

o Accelerometer-1 fault – Signal to noise ratio too low

Apart from the above problems diagnosed electronically, it was shown to the mechanic and the supervisors that the emission was of very dark color smoke and also that the car was vibrating even it idle state. I am not too sure but it was also felt that the pick up had gone down from the original levels.

Now the fuel injection system has been replaced as there was a fault in the product which was fitted past its shelf life and there was metalprticles inside there.
Jashmik July 24, 2010
A pathetic product, not at all reliable and topped with insensitive support structure
When one buys the most premier brand product of a company like Tata Motors, one would expect the product to be atleast worth the money if not the esteem of the organization.

Even before the first service time, the AC stopped working and it took three days at service station to resolve the problem after replacement of a ECU. At the time of first service alternater was havinfg problem, engine was bleeding diesel, the phone charger and kit not working, one of the video screens not working, back seat come out from one side, meter on the dashboard not working.

After 3 days at service station the car was given back. Phone problem pesisted and even after feedback to Tata Company as well as repeated followup with service station I was aksed to get in touch with some vendor who never showed up after inspection and showed ignorance to who is suppose to solve the problem.

Now not even 10-15 days after service the engine check light starts glowing time and again.

I want the company to realize what happens when a person puts in his hard earned money to buy a product the minum expectation is realiability. Forget reliability the difficulty which I am having to undergo everytime when I have to leave the car for days at service station, it adds to the woes of not only what happens to the new vehicle but also the difficulty I have to undergo. This is causing so much mental agony and pressure for the decision I took to buy the product and npow having to spend my time, egenrgy, money on this new car rather than enjoying the car. It is just 6000KM and I am worried about my plight ...

A pathetic product, not at all reliable and topped with insensitive support structure.
Careme July 22, 2010
My vehicles thermostat trips very frequently
My vehicles thermostat trips very frequently, they attended vehicle for repair and worked on ac atleast 6 times and in last service they services fuel pump also but the problem is still pending,
Sometire July 22, 2010
Its been only three months of purchase and I have put up the vehicle for sale
On buying the high end, top of the line version of Tatas automobile, I am faced with a situation where the manufacturers, dealers, service centres are least interested in resolving the problem. The rear A/c hums like a bee, the Engine of this top end version makes so much noise that one can hardly sit inside the moving car and the noise can easily be mistaken for a Truck engine, the CD player has its own background noise which overwhelms the music, the phone feature is redundant since the caller cannot hear anything. The seats are the only functional part of this version.

Its been only three months of purchase and I have put up the vehicle for sale.
Ukrnt33 July 21, 2010
No more Tata vehicle for me, thats for sure
I bought a Tata Marina about 18 months back and since then in has become a maintenance nightmare for me. The service station people are not professional and sloppy. Quality or work is too bad and ethics are shameful. My friends told me to buy a foreign brand car, however I bought TATA car because I wanted to be proud of Indian brand and let the money be with Indian Manufacturer. Seems like I did a big mistake. No more TATA vehicle for me, thats for sure.

Thanks for squashing my loyalty towards Indian Brand.
Ashmak July 21, 2010
They are dragging the matter till the warranty expires
From the date of Purchase, the car is smoking like hell during traffic & idling. The Car is drinking too much of Engine Oil. In 26, 800 kms the car has consumed about 37 Litres of Engine Oil. The company has opened the complete engine, replaced the cylinder head but of no use. The staff at the Cargo Motors Workshop cleans up everything, service the car then make a test run for 3-400 kms at my expense & certify that every thing is ok. This has been going on since the date of purchase. I have visited personally the customer meets, Tata office in Ahmedabad, written letters to Tata Motors-Pune/Mumbai but of no use. They are dragging the matter till the warranty expires.
Ermike July 21, 2010
I strongly suggest everyone not to opt CNG version of TATA motors
I have purchased tata indica xeta GLS with CNG fittment (by tata) 8 months back. The vehicle gives black smoke on CNG & petrol. The vehicle is jerking and having very poor pickup on CNG/Petrol. Regularly this vehicle shows check engine error. In the span of last four months, SIX TIMES I have sent my vehicle to TATA Service centre for the same repeated problems. These mentioned problems start very next day of servicing. The CNG version of TATA motors is a totally flop version. I strongly suggest eveyone to donot opt CNG version of TATA motors.

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