TATA SA

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Category: Automotive

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South Africa

TATA SA Reviews

JAN SMIT March 25, 2011
POOR CUSTOMER CARE
TATA SA worst customer care,
Had my bakkie booked for repaires on collection while driving home i realised that nothing was done after 2 days.
I took it back the next morning and it is still with dealership after 2 weeks. It cost me over R2000.00 to get other transport
for this period. I took the matter up with TATA customer care and at first it looked like the problem will be sorted.
I then notified them that i will not pay for brake pads, because of their poor work performance and the fact that i
had to make my own arangements.The reply from the big boss SCHALK LUBBE was to take it to a laywer.
Nobody seems to investigate the matter why i say it is the best bakkie but dont expect service from their customer care.
If this is the way to solve problems i will not recomend any one to buy a tata .

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