TATA TeleServices
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Category: Other
Contact Information
India
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TATA TeleServices Reviews
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MEHERAJ MIDDYA
March 26, 2011
not using
We want to disconnect our two landline no with same a/c no.202068226. So, conform our request for disconnecting land line.
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wolfram
November 6, 2010
They took my money, they gave nothing
How do you deal with thieves who say they are a company?
--> Late July, I wanted a Tata Photon connection. An agent gave me wrong information about which documents are required.
--> After taking my Rs 2, 500, the "manager" said the documents are wrong; he cancelled it and said the refund would take 3 weeks.
--> One month later, there was one phone call every day from me, "system issue, " etc.
--> Then the manager gave excuses like "he is in hospital, " with his friend answering the phone.
--> The "nodal officers" are all just workers in a call centre! Three months on, I was speaking with them every day for two days. No action.
--> The "appellate authority" is a call centre! I was speaking with them every day for two days. No action, except that Sangeeta Nair of Tata Teleservices called and confirmed my details. Two/three weeks since then, no action taken. (They took my money giving false info, now they don't get back; more than 100 days.) Sangeeta Nair of Tata Teleservices, along with maybe 15 others I have spoken to... all say it's a "system problem." But the "system" doesn't have my money; some people do.
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Shailendra Gupta
August 20, 2010
Poor Customer Relation
Contacted 080 6668000 for obtaining information on their services on internet leased lines. I was directed to call 66680121 which is prerecorded service number. This number indicated me to contact 9243008282. This is again prerecorded service number which asked me to dial same number (9243008282) for further information. So you are in loop!!! I filled a request form for information on their website. It gave me message telling me marketing manager will contact me within in 3 working days ! Prompt Service?? A TATA company !! What a shame.
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June 14, 2007
Refuse for refund of security deposit
I am a pco oprater i had a pco connection of tata (no:69443116) which has been surrendered by me to my distributor (kar-nit-technologies) on 27-10-2006 but i have not receive refund of my security deposit of rs 5000 i have been complaint many times at tata customer care.
After register these complaint their customer care executive said that in their records tata teleservices has received my ptb refund on 26-01-2007 from the distributer and i have received my refund in 48 hours but i have no response from ttl and when i go to my distributors office they said that they have no record of my refund i have also the receipt for surrender of the ptb (receipt no:35804 s no: mar 06-07 / 011 / ptb). Finally they strictly refuse to give me my security deposit.
Stay away from TATA TeleServices!
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June 7, 2007
Poor service by TATA telecommunication
I am a subscriber to TATA postpaid connection with tel. no. 07622-645153. The connection was taken some 5 months back.. While taking connection, TATA people gave a refurbished set (in place of a new white 350T as demanded by me) with a request that as there was shortage of sets presently, the same would be replaced by a new set very soon. I believed them and took the connection and I did not worry because the set was working. However, within a month's time the set got defective with a typical hanging problem. On complaint, it was replaced again by a refurbished set. That set again gave problem related to malfunctioning of a switch and on complaint, it was also replaced again by a refurbished set. Similar thing happened four times and today it is the fifth set with me within a span of five months. Every time when the problem is faced of one or other type, the service remains affected for two - three days. The present set goes OFF very frequently sometimes without even being used for one hour.
In such scenario, this time I have insisted your people to give a new set only. But they have not done so. As the service is fully unsatisfactory, I have not paid my dues with a request to stop subscription, but TATA people at Katni have not agreed to even take the application. The service is presently suspended due to non of my faults. In such situation, I am being forced to seek legal and other helps. Though, I have informed the problem of such frequent trouble by your people at 121 but nothing has come out except assurance.
Keshav L Vishwakarma
Bungalow no. 3, Westland.
Ordnance Factory Katni
M.P.-483503
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