|
vrushti
June 18, 2011
Non Replacement of Faulty Instrument by TATA Indicom
Sir
It is to state that I have been using The Tata Walky post paid landline phone since past 10 years. the company had provided the instrument after taking a deposit. In spite of my repeated requests the company have not replaced the old instrument till date. I have been repeatedly complaining regarding the faulty instrument but to no avail. every time the service personnel of the company would come & charge a hefty Rs.75/- per visit do some minor repairing to the instrument & leave. as a result of which i have not been able to use the phone instrument at all for more than 1 minute at a time.the phone would invariably dis connect after 1-2 minutes.in this regard i even talked to the service center & Mr. Jairath had issued me request no: 268853555 then, after some time some one named Mr. Deepak called me on my mobile from no: 02892650130. the fellow talked in the most un professional manner & told me that they are not able to provide any better service to the customers & they are not ready to provide the new instrument in place of faulty instrument.this leaves me with no option but to cancel the services as i cannot use the said instrument.
it is deeply regretted that a service provider like Tatas behave in such a manner with such a old customer.
Modi
|
|
|
March 28, 2008
call disconnected
respected sir/madam,
i am arun bhatia, i am a tata walky customer my no is- 6565971.
my phone is not working since last 10 days.i have complaint three times my complaint nos are-ptc-732937897 or ptc-073300311 or ptc-073300577.
tata indicom says that u can check the lg service centre i can checked and from lg service center they says the falt is from tata indicom so plz check the fault and solve my problem quickely
thanks
regards
ARUN BHATIA.
|
|
|
August 19, 2007
Given an old set on new connection!
I find my self highly cheated by Tata( walky team ), they had given me an old set on my new connection and that too this set is in really bad condition, when ever I called tata customer care, they never sent a service engineer to my home and in turn told me to visit the service center. Yesterday I got a call from the billing department intimating me to pay my first bill, and when I refused to pay my bill, then she acted over my complain and finally sent a service engineer to my home. who in turn told us that he cant replace the set as they don't have new sets in Noida( What is this s**t?) Can you all believe this?
What do we call this cheating or not you are paying money to get an old stuff that to in bad state. No where we were told about this in advance.
|
|
|
August 8, 2007
Poor service!
The sales executive convinced me with their new scheme, if we purchase 1 mobile with tata connection, we will get one tatawalky absolutely free so I order for the mobile. But I received two tata walky instead of mobile which he promised me to be delivered within 3 days after receiving tata walky. I have spoken to the customer care several times to disconnect both the walky but they said they cant disconnect both at one time. I order for want of mobile, which I didn't received instead I have to paid bills for both the tata walky which the sales executive promised that It will be free of cost where I have to pay for the mobile only. I hope they should take necessary action regarding this. Its bad reputation for the Company.
|
|
|
December 21, 2006
Worst service in Bangalore
It has been more than one and a half months and I have filled up two application forms for the connection. They never bothered to call up for verification and updated the status saying "Address not located". I have even mailed to the nodal officer but was of no use. They prompt others to just update whatever status they get to their mind. Their getting back to me shortly has taken more than one and a half months now and that has not yet happened. Whom do we complain about these services if the people at nodal office itself are so irresponsible? I have never in my life came across such an irresponsible lot working together.
|
|
|
October 3, 2006
I have already given by latst cheque but still receive calls
I resident of Pereira Nagar, Thane. First of all regret that every time we have received your monthly bills very late that also after giving call from our side and now this time on 30Sept 06 I have already given my last cheque of 335 at your drop box office near Thane West station as usual and today we receive call saying we have not paid first of all tell your department to be puncutal in sending your bills and I want the reply of above soon for we are not going to pay interest for no fault of ours.
|
|
|
August 14, 2006
Tata indicom - cheats!
I am k.keshavakkannan, I bought a tata walky, At the time of booking this connection the phone set supoosed to supply LG set but they installed the third quality black colour alcatel phone in this phone there is no sound also. I paid Rs.2030/= for the lG set only. Now I feel that tata indicam cheated your subscriber, in this regard I approached your true value shop in paschim vihar where I booked they toled me they will change the phone immediately but nothing happened. I request the tataindicam should keep their words.
My phone no is 011-6sss
|
