I am Sunit Kumar Sinha, working in M/s. Kajaria Ceramics Ltd., had taken one internet connection of TATA INDICOM from Ghaziabad on 20.09.2007. After taking the connection, the pen-drive provided for internet kept idle for 10 days due to insufficient programme in my PC. After installation of Window XP in my PC, there still remain the problem for connectivity. The net connection only possible in the early hours. As I am a service person, I can't surf on that time.

I lodged compliant to their office at Ghaziabad about the same. But they visited the site only after 10 days after having repeated reminders.

At the time of connection, the executive of TATA Indicom told me that on paying Rs.500/= I can surf the net unlimited and extra payment should be given only when I upload or download any thing from the net. During the whole month, I did not downloaded or uploaded anything from net.

Now, the company raised a Bill for Rs.2200/- and continuously threatening for the deposit of bill. I already approached the office and lodged a complaint through their GZB office. But till date nothing heared to my satisfaction. I will pay only Rs.500/- as the actual rent, as I used it merely 1 or 2 hours.

It is crestyl clear fault of thei executive or Billing Clerk or may be fault of their server showing such readings.

I request your goodself to take necessary action against the Company and give me justice in thie regard.

thanking you

Yours sincerely


SUNIT KUMAR SINHA