my sister in law is using Airtel sim card, she is studing in college some on is sending worst msg on her phone and plenty of miss calls when they try to call the same no they are attending the phone but don't speak even plenty of times i tried that no but the same thing is going on. Actully i am staying in Bahrain and duty this it is not possible for me to trace this person. i shall show the msg 1} I AM DEVIL I WILL COME AT NIGHT TO EAT U AND CHOCLATE. BRING FOR ME OTHERWISE I WILL KILL U. BE READY I WILL COME AT 12.00 CLOCK. GOOD NIGHT. pls i required some help as due to such msg and misscalls she is not abke to study nor ready to go to college. i can give the no from which this misscall and msg is send 919290624680. pls is it possible to find the name and details of the person who is trobeling.

I am currently using the broadband services of Tataindicom but am not satisfied with the services. At the time of installation for the service, I paid an advance rental for 4 months (787/month including taxes) but my internet has not been working properly. The internet automatically stops working for 2-3 days and after this it starts working so when the executive of the company(Tata Indicom) give us a call to verify, we use to tell them that it is working fine now but it was not working for the past 2-3 days and they tell that if its working now then it is ok and we can't do anything. I have faced this problem for around 9-10 times in the last 3 months.

Even sometimes, we will call them for the compensation for the days, they just tell that it will be compensated in the bill but what about the problems we face due to all of sudden of not working of the internet.

Even for the compensation, when we ask them to provide us the days for which they will be providing us the compensation, then they do not provide us the details as we need these details such that we can plan accordingly as we will be discontinuing the services once our plan is over.

This is a copy of email I sent to:

Harsh Vardhan Singh
Director Vigiliance Tech

From last 2months I am facing problem with my mobile number#9212791035, I was using this number from last one and half year, their is no late payment or apart payment against this number, it was by the name of Mr Gurdev Singh, he is my cousin and as i don't have any address proof at that moment I took number in his name. In the month of jan'07 I received a call from Tataindicom telemarketing department that if I pay Rs 50extra along with my running plan i will get Rs 150 discount on my std calls, I said ok and from that period I get every month discount as per that telephonic conversation, again in the month of July'07 I received call stating as I am using mostly my number for std call so there is one India plan in which I have to pay a monthly rental of Rs 299 and all call charges would be Rs 1 only, again I gave my confirmation. On 6th of August I make call to the customer care of Tataindicom to change billing address from WZ-235B, inderpuri, new delhi-12 to flat no, 437, sec-2, sadiq nagar, new delhi-49 and also fax my bank statement as address of proof, but i didn't received any bill at new address as my bill last date was 26th of august and on 23rd I receive a call from some one to make the payment of Rs 4100 for the statement period 8th july to 7th august, I was shocked as hardly I used phone for 12-15 hrs for this month and as the one India plan offered i was supposed to get a bill of Rs 1200-1400, I call up at the customer care and stop outgoing calls and ask them to rectify the bill and then I will pay. Since that day i am following up with them but no one help me out and inspite of helping in this matter they are making threating call at our home and on 12th of Sep again I call up at the costumer care and put a complaint to rectify my bill so that I can pay the actual amount and my services get started again, reference number for the same is #85588997 and that person ensure me will get solution by 15th of sep, on 15th again I call up at the customer care then executive transfer my call to floor incharge Mr. Santosh and again I explain him whole story and he ensure by him on 19th he will get back to me, No call received from any one again on 21st sep'07 I called up and spoken with Mr Ankush he is also floor incharge and tell him whole story again but not receiving any positive response.

Sir hopefully you can understand my problem as I took this number on someone else name and I don't want he would be suffer because of me and If my intension was not to pay then definitely I won't do regular follow up, I am really very much disturbed, what to do, as of their marketing team miscommunication why would I suffer. I know very well how much I can afford and according I used my number, no body in the salary of 10k used his mobile for 5k.

Please help me out in this as till 23rd august it shows Rs 7900 of bill amount and as per my details I used total outgoing calls for 2100 mnts and as per one india plane 2months bill should be 2100+600, and I am ready to pay that.

Really thank full to you if you can help me out in this.
Sir please solve it once for all.

Hopefully
Rajni
#95124-4694690

Everyone beware!

I am a tata indicom user decided to subscribe for welcome tunes and i call customer care for help they gave me the tune code and asked me to send a message to that bloody 12800 number i did so received an confirmation message that my request was accepted but after some time I got a message stating that my request has not been accepted but they still deducted 15rs from my account i tried about 4 times but it was the same case when i contacted customer care they were giving an irresponsible answer.

Tataindicom charging excess internet charges. On inquiry, the breakdown of internet usage is refused in the name of company policy. This is second case of excess billing of internet charges in 12 months.