I saw last night on ABC Nightly News that Tax Masters is being investigated for decptive/fraudulant practise. This is only being investigated in 2 States, they who are investigating need to open there eyes to the full extent of which Tax Masters will go it is a lot more than merely 2 of the 52 states, I would imagine most all states have been lied and scamed by Tax Masters. Who do I file a complaint with? I live in Illinois and I as well as many have had the same treatment from Tax Masters, they are trained to lie, I was told I was being stupid for working with the IRS on my own Jeremy Long, and John Thaker who work for tax masters told me. Jeremy Long told me he could reduce my tax debt to 8000.00 because they have former IRS agents and attorneys who knew how to get around the IRS. I was panicy, and the reps. at the IRS were rude, hateful, yes that is true also. How ever Jeremy Long of Tax Masters must laugh his self all the way to his new car and home after he hangs up the phone because every thing he told me was a lie. Tax Masters took over 3000.00 from me never returned calls, or emails, because they can not do what the claim they can. It is a huge Scam, they Tax Masters are preditors prey on the emotions of people going through hard times. They all deserve to go to jail for fraud, and we need a class action law suite to reclaim some or all of the money that they stoled, they might as well be wearing ski masks and have a hand gun the result is the same, THEY LIE AND STEEL YOUR MONEY LEAVING YOU ON YOUR OWN BECAUSE EVERY THING THEY SAY IS UNTRUE/

We saw the commercial for Tax Masters and thought they could help us. Once we hired them they started adding more and more fees for supplements and additional services. In one month we paid $1300 only for them to process tax returns but could not release them until an additional $800 was paid for additional supplements. If we would've continued their services we would've paid a little over $6k only to find out from the IRS that they cannot negogiate anything more than we can as tax payers.

Everyone please be aware and call the IRS prior to engaging with Tax Masters. You will first get the sales guy who is nice and empathetic but once you hire them you will be bounced around from one person to another with no resolution other than you need to pay more.

They ripped us off in the amount of Nine Thousand dollars and now the IRS has put a lein on our house ans garnishing my husband ss check. We have all emails back and forth with Tax Masters. They did Nothing but steal what little cash we had. Now what do we do?

I have read hundred of the same complaints online from other victims of the con artists at Tax Masters. They charge the "client" +/- 10% of what they owe the IRS, then they stall, delay and never do anything. I paid them over $5, 000 two years ago. Still nothing. I contacted multiple IRS offices and not one had any record of any correspondence with Tax Masters related to my account. By the way, if you owe the IRS and you cannot pay you can file an Offer in Compromise yourself. The IRS will assist you in completing the forms that can be downloaded from their website. You will not get a refund from Tax Masters. Why do people like Bill O'reilly and Dennis Miller continue to endorse Tax Masters? Who is "looking out for you"? Why is Tax Masters still in business? It looks like every consumer watchdog group and law enforcement agency is investigating them, but they continue to scam victims who are already down on their luck and need a break.

This is a formal complaint I am sending to you (and many others) about Tax Masters that are stationed in Houston, Texas. There web address is http://www.txmstr.com and there address is; 900 Town & Country Lane, Suite 400, Houston, TX 77024. The Phone number there is 281-497-4226.

The Problem began in November of 2010. I received a letter from the IRS stating that I owed back taxes in the amount of $4.000. That seemed like a lot of money to me and it was from 2002 and I thought they were wrong. I called Tax Masters and was told it would cost me $5, 000 to sort out the mess and file some returns that I had not. I said ok and paid them a down payment of $1, 100. After talking with an accountant friend of mine who told me to cancel them because he could file the old returns for me for nothing and that Tax Masters wanted more then the IRS did. I called back 3 hours later (over 2 days) and cancelled. The said they would send me the return of my down payment. Fast forward a month and I had not received anything from Tax Masters.

This started on of the worse transgressions of any "professional" outfit I have ever seen. Enclosed with this emails that went back and forth for the first round. I was told to call billing which I did. I would either be put on hold and forgotten about, or I would be hung up on. I email the agent who I first talked to and was given the number of their QA department where I was told that they were experiencing "High Call Volume" and was dumped into a Voice Mail box, where no one would ever return my call. Though many attempts I finally got a hold of a QA supervisor named, Donice Reiss (<[email protected]>) who told me that QA had sent my file to finance were "Denis" would sign off on it. I then asked when I could expect my refund and was given the name of Ms. Jessica Gonzalez, who is the head of finacnce. She told me it would be 90 days. She now claims that she never said that, but the more I think about it, Im sure it was her.

Fast forward to today. It is 2/15/11 and I still have not received on dime of MY money. I called billing three times. The first time, I'm not sure why but the 3rd time, it was because I got hot under the collar with whoever it was that answered the phone. The third guy asked it I ever sent a letter to QA. I did and told him I spoke with Donice Reiss. He said that my file never said I called and offered to transfer me to QA. I told him no thank you, Ill just sue. After calming down for a minute, I decided to call and try one last time. I actaully got an answer from QA after telling the story for the umpteenth time, I was put on hold and she came back 15 minutes later with the excuse "Oh, there are 2 Michael Swiney's in our system, they must have been confused. I know of 2 Michael Swiney's. One is a Judge and the other is an actor. Google it. There are not that many Swiney's in the world. She transfered me back to Jessica Gonzolas who swore she never said it would take 90 days and "Denis" did not sign off on it yet. I asked how I could reach "Denis" and she said I couldn't, but she could leave him another e-mail asking his highness to sign it so they can release MY money.

I then did research on this company and found out this is the way they do business with everybody. This HAS to stop. If anyone out there wants to start a class action suit against this fraudulent company, please contact me and was can get the ball rolling

Michael J. Swiney
732-685-2317