I RECENTLY FILED MY TAX RETURN WITH express 1040.com . MY E-MAIL RESPONSE STATED THAT THE RETURN WAS REJECTED DUE TO EIMPLOYER ID NUMBER. TRYING TO MAKE THE CORRECTION TO MY ACCOUNT, I WAS ASKED TO LOG IN. I WAS NOT ABLE TO LOG IN. I REUESTED MY USERNAME AND PW, I WAS GIVEN A NEW PW. I LOGGED IN. MAKING THE NECESSARY CORRECTION, AFTER CONTUING AND SAVING THAT CORRECTION, I WAS LOGGED OUT STATING MY TIME HAD EXPIRFD. I ATTEMPTED TO LOG IN THERE WAS NO USER NAME FOR THAT ACCOUNT MATCHING THE PW. I REQUESTED ANOTHER, THIS STEP REPEATED APPORX FIVE TIMES, IT STILL HAS NOT BEEN RESOLVED.

I HAVE CORRESPONDED WITH CUSTOMER SUPPORT AND STILL NOTHING.

H and R Block made a income tax mistake on my 2006 taxes and now I owe over 4, 000 dollars in back taxes! The mistake was made when the preparer didn't look at all the income paperwork that we had turned in to them. H and R Block dragged there feet and finally agreed to pay the penalty and refund the tax prep for that year. But we are now left with the back taxes. We do NOT have 4, 000 dollars sitting in our cookie jar so we will have to make payments to the IRS along with interest for H and R Blocks mistake! There reply was "make sure you check your return over before you sign it" I think this stinks and want to let potential consumers know that H and R Blocks advertising statement "Satisfaction Guaranteed" is just advertising fluff!!

We will not be having are taxes done by these "professionals" EVER AGAIN!