TaxMasters electronically withdrew $2200 from my checking account with written authorization. I was initially going to move forward with them but after finding out that I would not be eligible for an "offer and compromise" because of assets I decided to move in a different directionl. I verbally told them that I was not moving forward and NEVER signed any contract.

I believe that my slumdog sales associate (Todd Wooten) totally mislead me. He explicitly said that the only assets that they will look at with regards to ability to pay is what is in your checking account. That is a all out blantant lie. They look at all liquid assets, stock, bonds, IRA etc.

After finding that out, I made the determination to not move forward and solicited anothe firm that told me the truth.

I suggest that we all band together and start a class action lawsuit against TaxMasters. I am sure that there are some Tort lawyers that would be salavating to take on our case.

Any takers?

BN

This company is made up of thieves!!! To give you an idea please visit the above website!!! I WANT MY REFUND OF NEARLY $5, 0000.00 that they have stolen from me!!! Who is with me to stop at nothing...this website is a gift from all of us...wwww.myspace.com/taxmasterpigs

I called Taxmasters to inquire about representation on my behalf to settle my taxes with the IRS. When I spoke to the rep. I told him that I just wanted to know what they can do for me and how much it will cost. All of the sudden another person gets on the phone and ask for my account information. Now I told the two reps that I didn't have money in my account and that I don't know when I will have it, they told me that they needed this infromation to get me started into their system and that they would not withdraw from my account until I signed with them. Wow! Four days later they withdrew $550.00 out of my account which gave me an overdraft, at this time I had no idea that they did this. So when I was writing checks for other things everything was causing overdraft and other bank fees. Once I found out I called Taxmasters and complained. Let's just say that I've been given the run around so much I feel like I'm the one looking for Bin Laden. Can some please let me know what I can do to join a class action lawsuit or how to attain an attorney in Illinois for this.

AVOID THIS COMPANY!! TaxMasters stole $7000 from my bank account. I signed a contract with this company in April of 2008. They screwed everything up right away. I had paid $1500 nothing had been done & no one had called as promised so I cancelled the service before money was deducted. They made more promises and sent me a "revised installment agreement". I told them that I wanted no deductions made, I would not sign the agreement until someone told me what my $1500 paid for and I wanted someone to explain exactly what I could expect...no one called and I didn't sign the agreement but they took the money out of my account anyway and told me that I would not be reimbursed because they had the "intention" of doing the work. They told me that they would use the original installment agreement (the one I cancelled) to verify they could take the payments. I wrote another cancellation and eventually had to freeze my bank account. They continued to try to make the deduction until I had to close my bank account to stop them from stealing my money.

The only person that contacted me, "my tax preparer", sent unprofessional e-mails with numerous errors and was almost argumentative when I tried to discuss my business deductions with her. I was not comfortable with an idiot handling my taxes and I was uncomfortable with the level of service I had received to that point. To date I have not even sent them the information that they would need to provide the service and they refuse to reimburse my money because of the "intention" they had to carry out the terms of the contract.

I am amazed. If I am unhappy with a service, I don't pay for it or I pay for what was done and that's it. Most service company's try to fix your problem to keep your business...TaxMasters simply keeps your money!

If there is anyone out there that has been able to accomplish anything with their situation, please let me know what you did. I contacted this company because I was finally getting into a decent financial situation and wanted to get rid of the tax situation. I am a single parent and $7000 is a lot of money to be out when you're just getting on your feet.

Thank you!

Below is a letter sent to the President and Vice President of TaxMasters...this has been an ongoing issue since January of 2008 and we have gotten no assistance from these scam artists. Please be aware that TAXMASTERS is a FRAUD!!!

Dear Mr. Cox & Mr. Clamon,

In April 2008 after many attempts to have questions answered by your staff
we terminated TaxMasters services. We could not speak to a representative
capable of answering our inquiries about the status of our account which
lead us to be aware that TaxMasters was questionable. We concluded that
the services agreed upon had never been performed by your company and in
fact never would. We contacted American Express to inform them of your
termination and to prevent any further charges to be made by TaxMasters on
our credit card. You claim that the dispute is unjust for information had
been missing. We provided TaxMasters with ALL DOCUMENTATION REQUESTED and
did so via fax, email and mail. When the IRS informed us in April that you
had never initiated any contact on our behalf we realized that TaxMasters
had no intention of assisting us in our IRS issues. Copies of all tax years
had been forwarded to your company in February 2008 and it is insulting that
TaxMasters has no record of this. You stated that we had not filed for
certain years and we needed to do show proof of filing. All this
information was submitted in February to Salena Shaw and in fact it was sent
at least twice done through fax, email and mail. The statement that years
were missing is very funny since we sent you the balances that were due for
these years. You informed American Express we never requested a refund when
in fact Theresa Pitre responded via Email to our request!!! The documents
you sent to American Express clearly show that no work had been started on
our account until April 2008. We hired TaxMasters in January 2008 and were
told that the IRS would be contacted immediately. Your employees are filled
with the lies you feed them. If it was not clear WE ARE INSISTING ON A FULL
REFUND IMMEDIATELY!!! It came as no surprise to us that after we
informed American Express the amount to red flag (912.50 to be exact)
TaxMasters changed the denomination (200+712.50=912.50) on the first month
then those 2 amounts were red flagged and the denomination was changed again
(700+212.50=912.50)was charged the following month. So it is very clear to
see that you know exactly how to get around disputed claims, red flags and
are able to continue to steal from consumers. If this is how you are able
to make your money it is very unfortunate. Hundreds of people have been
swindled by TaxMasters and yet Mr. Cox you allow your staff to practice
these techniques. It is disgusting that we have to send such an email to a
company that runs an ad on CNN. Well we can assure you that a copy of this
will be sent to each program you advertise on. Notification to the Better
Business Bureau has been made and please be advised that this will not stop
until a full refund has been made. Thank you for enlightening 2 more
unsuspecting consumers perhaps our knowledge will help another. We will stop
at nothing to get our money back!!!