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November 25, 2008
Unauthorized billing
I hired TaxMasters to help resolve my tax issues - to date they have done nothing. I hired then on November 7th 2007. I originally spoke with Brian Gordon, then since I have spoken to several people that have come and gone from the employ of the company. I have made numerous phone calls and sent multiple emails. I get the run around that someone will get back to me. However, I do not hear from them until I call or email then they again state that someone will contact me.
I grew tired of the problems and hired a local Tax professional to assist me with my taxes. I still need to make arrangements with the IRS and Maryland regarding my owed taxes but at least they are now at a manageable level due to the assistance of the CPA. I am wanting a complete refund from Tax Maters - the amount that I paid them will help resolve a good portion of my tax debt.
I have also filed a complaint with the Houston BBB - let's see what happens!
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April 11, 2008
Fraud and scam!
This company charged me $4, 000 under the pretense that they would renegotiate my $12, 000 debt to the IRS down to about $.30 on the dollar. They were to set up a power of attorney with the IRS and act as my agent to stop any harassment. They were to set up a hearing to renegotiate my debt and ex-IRS agents would use every trick in the book to lower my debt. I hired them November 5, 2007. In March I received a notice from the IRS that I was going into levy. I called Taxmasters repeatedly trying to get someone to tell me what they were doing to stop it. I was passed around to many different people, none of whom had any clue what they were talking about.
Realizing that I was being scammed, I went to the IRS and stopped the lien against my home and set up a payment plan so I could receive my paychecks again. The IRS informed me that Taxmasters never filed a power of attorney with them, and never set up any type of hearing. They took my money and did nothing. I am out $4, 000 and Taxmasters basically told me that since I was foolish enough to sign their agreement they did not owe me a penny back. They justified this by saying I had spoken to one of their people on the phone. That was the service they had provided. Go to the BBB or TX Attorney General before you use them. I have been told they are even under criminal investigation by the Harris County Atty Gen. These people are not even CPAs or attorneys. That is how they claim they owe no professional services. If anyone knows of a class action lawsuit against this company please let me know. I have found many others who have been scammed as well.
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