TCF Bank

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1 stars
(92)
Category: Business & Finances

Contact Information
Ford Road, Canton, Michigan, United States

TCF Bank Reviews

V. Krishnan July 21, 2011
dishonest polcies
I have been a small business owner in TCF bank for over 5 years. I am meticulous about balancing my checkbook to teh last penny. Over teh past few years i have had several instances of 5 or 10 dollars go missing. When i complained to the bank, they offered to do an audit which would cost me $85!! I chose to let the missing money go. When is tarted the acct. i signed up into their reward points program for purchases made. I did not remember about it, till i got a letter in the mail yesterday telling me that the program is being discontinued and i should redeem my points. Went to the branch office today. The manager looks up my acct. and says there are no points. I asked her how that can be when i have not redeemed anything in 5 years. according to her the system resets every year and any points i have accumulated gos to 0. So in essence, i have no points and get no rewards. This is out and out dishonest and fraudulent practice. They sent me a note about discontinuing the program, but not a single letter about any points that i may have saved. Way to go TCF...build you banking foundation by cheating and deceiving small business owners. I will take my business to another bank which is not a fraud.
TCF working to Overdraft YOU! July 21, 2011
Causing Over drafts
I am a single working mother who have done everything in my power to get my finances right. Thankfully, I have been working steady for the past 3 years. TCF Bank has been nothing but rude and robbing I blind because of being laid off for over a year back in 2008 so my credit has declined horribly. I am doing best I can overcome this tragic financial event in my life. To this date I have assess $665.00 on an old account I have with them and $700.00 in over draft fees. I started watching my account very closely and very, very selective about the checks that I write out. When I discover that TCF Bank takes the Highest to lowest instead of what transaction happens first second and third it has put a awful strain on my family, being behind on various bills. I have went to the branch on Brooklyn Blvd and asked for help such as Overdraft Protection Loan the woman there was so mean and humiliated me so bad that she did not let me fill out an application and basically kicked me out the bank. I just cannot afford to keep paying $35.00 per transaction that they pick and choose to lead me up to paying hundreds and hundreds of dollars in over draft fees. I don't know if you can help or not. I just need them to stop humiliating me and overcharging me like this. I am on mission to stop them from doing this to me. My hands are tied to this bank until everything is all cleared up. They are unable to help from paying such high fee from them picking and choosing I have to take my business elsewhere that is willing to help me than to hurt me.
Samski1987 July 21, 2011
false advertising
TCF had a promotion online to receive $100 for making 10 qualifying transactions. Although I completed this in a the time frame they gave they refused to credit my account. When I called and spoke with a supervisor and asked to speak with his manager because he said that he did not have the "authority" to credit the account he told me I had no right to speak with someone above him. He was the team lead I highly doubt he does not have a boss. Although 3 repreesentatives prior ro him advised I had until 06/06/11 to make the transactions he said that actually the deadline was the 05/31/11 and even though you made them by then you only had 9 at the end of the day on 05/30/11. That does not make sense unless they were just trying to get out of paying the $100 to me. That is exactly what they were doing so do not expect to get paid if you signed up with them recently.
Lostcousin July 13, 2011
Overdraft Charges
the overdraft charges are based on manipulation of the date of the transaction. The account balance and transactions that I see online on a DAILY basis are discounted and based on the fraudulent balances and transactions on their side (which we never see). I received $175 in overdraft charges because THEY SAY my account was overdrawn $22!~!!!, which it wasn't based on the email account balances THEY SENT ME, plus my ONLINE account info! They MANIPULATE the dates and times of the transactions to the DAY BEFORE to assess o/d charges! They also charge on PENDING transactions, but if a DEPOSIT is in PENDING status, it is NOT considered until 2 days later and thus, they CAN CHARGE o/d charges.. Their practices hurt the poor and less fortunate and WE PAY FOR THEIR BILLION DOLLAR PROFITS... the wealthy and more fortunate ( the politicians who create the laws) do NOT suffer from the ILLEGAL, FRAUDULENT practices of this LOCAL MN bank!
Unfortunately, the MN elected politians will NOT do anything about their fraudulent activities and they will continue to PROFIT off of the less fortunate and PAY THE POLITIANS to ignore their unlawful practices.!!!
Vjw81e June 27, 2011
Fraud
TCF Bank totally scams it's customers. They entice you to open an account, dodn't tell you about fees, then you get NSF fees on top of it. They ALSO charge you NSF fees when you have the money in your account, which then causes you to go negative, and then they charge MORE NSF fees! Then, they charge daily negative balance fees! OMG, their original NSF fee for NO REASON WHATSOEVER is what caused this nightmare to begin. It is a sheer horrific bank; don't fall for any promos they entice you with.
equity46 June 1, 2011
TCF fraud
Beware of TCF Bank!!!
After paying settlement in class action lawsuit for overdraft swindles that bank is trying to get even in regular fraud. First, if you need to get mortgage or line of credit you will have to sign agreement that you will not take any legal action even in case of fraud that bank commits - while bank is dealing with federally funded programs from Federal Reserve Board. If you don't sign it, you don't qualify. If you sign, then bank can do whatever wants, and whatever even criminals are not allowed. If you think that FBI could protect you, you are wrong - they handle cases above $500, 000. Your state Attorney General will not handle it, because banks usually break federal, not state law. If you try to contact Federal Reserve Board, you waste your time - they will pass it to Comptroller of Currency which is very busy. And TCF Bank always will find explanation, e.g. submitting forged document with your signature which is transferred from another document, that you signed. Comptroller of Currency doesn't have such capabilities like law enforcement does. And circle is closed. And bank prospers quite well, each bank branch is managed by vicepresident, at each desk you can see manager or higher official. What you don't see there are customers despite that bank is offering $100 for any new account. The bank learned how to live without customers who only would write complaints, tfu. Hopefully all other banks will try the same, then nobody will care what banks are doing. Until then, don't try to sign any agreement with TCF Bank, unless you have a lot of money to waste.
Cneal May 6, 2011
Don't bank here
I feel like i was personally robbed by your bank in fees! Your costomer service is the worst I ever dealt with in my life, I talked to 7 different people received 7 answer for one question...made several attempt the close out my accounts with no success!!! Your bank is WORTHLESS and does the BLACK COMMUNITY A GREAT DISSERVICE. i was totally treated like *** the Goverment needs to really check thier banking practices and the way TCF keep book and thier costomer services have no knowledge of the issues at hand TCK needs to close down in all minorities communities
Kim Mooneyham April 5, 2011
Paid out on Closed account
On 2/28/11 my husband and I closed our business checking account due to the availability of deposits and excessive fees. After we notified the TCF employee that we were closing this account we have received over 800.00 in fees - the bank is still putting through transactions even though I have notified them to closed the account and cancel any and all auto withdrawls - they seem to do whatever it is they please. So tired of this bank - how can they get away with this?????
dlhall April 4, 2011
Checking Account
A few years ago I opened a new account with a different bank. I forgot to change my information with Apple Itunes and when I purchased some music, they charged the TCF account that I was no longer using. It went into overdraft status and they closed the account after zero activity and reported me to check systems. Three years later, I am in Alabama trying to open a checking account with a credit union and they said I cannot open an account because I owed TCF money. A little shocked, I investigated and found the mistake and immediately paid the balance owed. Two months have passed and I tried to open a checking account, it still showed on check systems. I was unable to open an account. I called TCF and they said there was nothing they could do, it will be on my record for 5 to 7 years. I asked her, "So am I to expect that I will not be able to open an account for 7 years?!". She fakely apologized and said yes. Then had the audacity to ask if there was anything else she could do for me. Well, yeah, but you won't do it. I have never encountered anything like this and I recommend you do not do business with this bank. They are unhelpful and unwilling.
K.Linda March 25, 2011
Unauthorized charges
$54.95 has been taken from my account by TCF Bank. I've never had any business with TCF Bank and certainly didn't authorize this debit. I will be talking to my bank about this transaction.

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