I contacted them to close my account, because I would not accept the increase in interest rates. They said OK. I just got my statement, and the rate was increased. I called, they said I used the card to make a purchase, so the rate was increased. The purchase was from the US mint. This was done before I closed the account. The mint had some delays in shipping, so the transaction was completed after I closed the account. I though I had given the mint a new CC #, but I did not. I called the bank, and they said the account was frozen, and since I had a puchase the rates went up. They say there is nothing they can do. I have never been late, or missed a payment, and I thought the account was closed. If it was closed the transaction would not have been processed. I have tried to settle this with them, but they will not change their decision. The mint will not issue a credit, since to much time has passed.

Thank you for any help you can give me.

My husband completed a survey at a local supermarket to receive a free $10.00 giftcard from TD Banknorth. The card had an expiration date of 12/09. The card was activated today with our understanding that we would have until December to use the balence. We received no indication that this card was subject to fees or a time restriction other than that printed on the card itself. TD Banknorth said we had a zero balence due to monthly maintenance fees. The customer service reps have been no help with resolving this matter. I just think that this is a perfect example of poor customer service and will we certainly never bank with them.

I've read through the complaints here abotu TD Banknorth, and I too have experienced the same thing over the last several months, I've been charged in total over $500 in OD fees, and still the bank cannot tell me what has happened. My online banking says I have money, the ATM says I have money, however when I withdraw they manipulate the numbers somehow and maximize their ability to charge me excess fees. My story is the EXACT story of most people on here. I put in a complaint at http://www.federalreserveconsumerhelp.gov/?District=13 and am thinking about filing legal action. Some lawyer somewhere should be interested in filing a class action lawsuit over this.

outrageous unexplainable fees and charges. TD banknorth is raping there clients of our money during these hard times. I also want every cent back that they have stolen from me. getting charged a 3$35 overdraft fee when your debit card is swiped for approval, and then another $35 fee when that same transaction post to your account. that's a $70 fee for one overdraft, and just the tip of the iceburg.

Okay well I have TD Banknorth, and here is what TD Banknorth does. If you have six items in pending and one causes you to go into negative, they assess fees for all six items that were in pending. So you over draft by $5 in one transaction, but get an instantaneous $210 in fees. Now if that's not bad enough, they'll post the fees to your account first, and then post those same pending transactions, which are now posting as a negative, so they charge you another $210 in fees. So for what was one pending overdraft, which in my case never would've posted as a negative cause I made the deposit... I was assessed $420. this happened to me once when I went to a gas station and the card wasn't getting a response, so after several attempts I decided to go to the clerk, who also swiped my card several times before it got a response. Well there were four $50 charges and the actual amount for gas charged to my account. So that along with all my other transactions in pending caused me to rack up a few fees. I caught it while it was all still in pending, but the bank tried to act like there was nothing they could do... so I said I'd just dispute it with Visa, since only one of those transactions were authorized and then they'd have to refund the fees anyway. They decided to refund my money, after speaking to supervisors and doing a lot of yelling and threatening. Now that I think about it... it was probably TD Banknorth that was offline all along. My most recent $420 worth of fees is currently being addressed by Office of the Comptroller of the Currency. I'm waiting for the results of the complaint to possibly proceed with a class action lawsuit... this account is suppose to have overdraft protection. If you're interested in forming a peaceful protest or being part of the class action lawsuit please feel free to contact me at [email protected]