I bought Tai Tea and paid a ridiculous price for it but I wanted to make Sweet Tai Tea. Even using 5 times the amount recommended by the clerk, the tea is absolutely tasteless. In addition I bought a strainer for $12.95 and it doesn't' work as well as a strainer that I bought for $1.00. The saleswoman was extremely rude and talked so fast I hardly understood a word she said. I almost passed out when she said the bill was $34.50, FOR TEA?, but I was in a hurry and paid it. After seeing how worthless the tea was I emailed the company but have never received a reply. I will tell everyone at work what a rip place Teavana is. Never again will I buy anything from them.