Facts-
Item ordered.
Item Shipped. No notification of shipment
Email notification of backorder!?!?
No responce to request when item would ship.
Item delivered while I was out of town.
Arrive home to monitor on door step.

Setup of monitor reveals issue. Call Tech Savings Tech support for help. Alex is not helpful, and suggests calling Viewsonic. Viewsonic very helpful, and we eventually debug the problem. Viewsonic issues RMA to vendor.

TechSavings.com refuses to accept Viewsonics RMA or diagnosis or monitor and cites 20 day return policy for date of shipment.

I point out contact with TechSavings.com before 20 day return period, and lack of support helping diagnose problem.

Issue taken up with AmEx. Dispute issued. TechSavings.com stands behind 20 day return policy from DATE OF SHIPMENT.

Monitor replaced through ViewSonic. No help from TechSavings.com, worst customer support and tech support I have ever worked with...

My perspective-
Ultimate reason for refusal of return is based upon a 20 day return policy from date of shipping...from shipping. Take heed, go elsewhere.