I placed and order for 1 Tee shirt from this website in late January. It is now late April and I have still not received my order. I have inquired several times and every time they tell me it should be shipped next week, as of today still nothing. The money was taken instantly and in my last email I asked for a refund and have not gotten a response of any kind. This is unacceptable, and makes me sick that ppl would do business like this. DON'T PURCHASE FROM THIS SITE. I only saw all the bad reviews after my purchase was made, I won't make that mistake again.

I orded 3 t shirts, paying thru paypal.com and never received them. I emailed them after a few weeks and was told items can 30 days to ship. After 30 days when I still did not receive anything I asked for a refund. After several back and forth emails with the owner, who was extremly rude, I was told the items were "backordered" and I could not receive a refund b/c at this time I opened a comlaint with paypal. I was told unless I removed my complaint I would not receive a refund. I was not about to remove the complaint as this was my only form of recourse. In the meantime I received one item, in the wrong size. And b/c he had record of a shipment sent to me paypal told me they could not do anything about it. I was out about $50. I them opened a complaint with the Better Business Bureau and only then did I finally receive a refund for the rest of the order.
DO NOT ORDER FROM THIS COMPANY!! They run a fraudlant business!!!

This company is unbelievably deceptive and rude. I was naive enough to place a second order with them. The first order took months to receive after I had been charged for the "backordered items". The order was wrong when I received it but I kept it anyway. The second order was more of the same but when I finally received it, I got some child's teeshirt instead of an adult XL. After paying to ship it back, I never heard a word. When I started inquiring about my "store credit" which is what their order invoice states I would receive, they basically called me a liar and said they sent me a refund. Their responses were vague and rude. NEVER ORDER ANYTHING FROM THIS COMPANY.

I ordered a sweatshirt from their website however the item I received was not what I ordered. When I emailed the company the response that I got was that the hoodie I received was "similar" to the one in the photo on their website so basically all I can do is send it back but they will only issue a store credit. I have emailed repeatedly asking if they could just provide me with the hoodie pictured on the site but they keep dancing around the issue...I have asked for contact info and the name of a supervisor but that email has gone unanswered. All I expect to receive is the item in the picture but they are unable to produce and they keep stating that they do not issue refunds, even though they sent me an item different from the one I ordered. DO NOT order from Teeshirtsrock.com, the customer service is lousy...I guess it's obvious why they don't have any phone number listed anywhere that I could find so far.

Ordered a $30 tshirt a month ahead of the birthday of a friend. No T shirt ever arrived (Although, of course, they charged my credit card)

Contacted the company via email. Here is the dialog, verbatim.

ME:
I ordered it nearly A MONTH ago – to ensure it would arrive in time for a friend’s birthday – which is TODAY. Guess what? It STILL isn’t here.

Good job. Now I have nothing for a birthday gift. Sooooooo very glad I gave YOU my business, considering how hard it is to find a company on the web that sells t-shirts.

Feel free to refund any or all of the $27 dollars I paid your organization for a product that I still don’t have.

I’ll be waiting for your explanation.

THEM: This shipped on the 11th of August. Can you confirm the shipping address without the attitude please

ME: So, I’m curious…. If it shipped on the 11th as you claim, why:
A. Has it not arrived, and
B. did I get the email pasted below a mere 6 days ago saying that it was ready to ship?

My attitude is completely justified, given the absurdity of the situation. I’d like to know specifically how you plan to rectify.

Thank you.

THEM: So, I’m curious…. If it shipped on the 11th as you claim, why:
A. Has it not arrived, and - NOT SURE POSSIBLE LOST IN ROUTE, STOLEN? IT HAPPENS. WE ARE FILING USPS POSTAL SERVICE CLAIM
B. did I get the email pasted below a mere 6 days ago saying that it was ready to ship - NO IDEA WHY YOU RECEIVED 6 DAYS AGO. WAS SENT WHEN IT MOVED TO SHIPPED STATED ON THE 11TH WHICH MEANS ITS PICKED UP AT CLOSE OF BUSINESS AND DEPARTS USPS the next morning


Attitude is not justified and does not help things. Quite frankly its not absurd. Mail gets lost or misplaced often. Acting like a grown up would work much better. We plan on filing claim with USPS (as we speak) and if lost reship another.

Thank you

ME:
I'd like a refund. You've failed to deliver. Period. I don't buy your explanation that you have "no idea" why I received a message 6 days ago telling me that my order is Ready to ship. (As opposed to having been shipped 20+ days ago as you claim) I suspect it's still sitting there, with a "ready to ship" status. I now have to go get another gift for a party this evening, so you're costing me more time, more money, and your defensive and combatative attitude toward your customers is appalling.

THEM:
We do not issue refunds and we ship orders out within 30 days as stated. It has not even been 30 days. Your behavior is appauling. A replacement has been sent.