SCAM LIARS CHEATS

This company has virtually no stock of anything. They take your order, take your money, make you wait months then inform you that 90% of your order is "backordered" Yes, I got a refund but they had my money for 47 days, took 52 days to receive 2 shirts out of 7 that I ordered!!

They have website that looks legit, even a "Live Chat" window.
THE LIVE CHAT WINDOW IS ALWAYS OFFLINE.

The "owner" emailed me after I questioned the time of delivery, he called me stupid, told me I must not be able to read and that I was a moron!!

DO NOT ORDER FROM THESE GUYS!!!

I was beyond cool, beyond patient and now I'm beyond PISSED! Do not use this company if you appreciate timely customer service, business appreciation or products that you ordered. I'm in sales and I've never seen anything like this. I spent $89 bucks with this company and was treated like a pile.

I placed my order on 12/4/08 and figured that would be plenty of time for a holiday delivery since they use UPS for shipping. I contacted them on 12/14 and 12/24 with friendly emails and a gentle follow up (I was STOKED to have found the items I did for my musician hubby, and was excited to receive for Christmas). I also tried to call their (215) # in PA to follow up, figuring, yea, holiday rush, no biggie. Their phone says they aren't taking calls after 12:00 PST (I'm in CA...my 9:30 a.m call was too late). So, on 12/26 I'm frustrated and I sent a PLEASE RESPOND NOW email w/ some frustrations, a mention of Customer Service... that is what it took to send me an email that says WE ALREADY RESPONDED... and the product has shipped. LIE, I had no response, but still, was excited to have at least a New Years awesome gift for hubby!!! I was hot... this morn, 12/29, I check my bank acct and I have a refund for what appears to be 2 out of 4 shirts purchased from TeeShirtsRock. I send an email that asks why he didn't tell me 2 shirts were not available when he responded to my email. I CALL on my way to work, 7 a.m PST, and there machine says they aren't taking calls for the holiday rush after 12:00 EST... but it's before 12!!! I call a few more times... no response. Finally, I just get an email that says,
From: [email protected]
To:
Subject: Re: PLEASE RESPOND! (#24456)
Date: Mon, 29 Dec 2008 10:39:54 -0500

XXXX,

"We contacted you on this with no response. Then we started to get nasty emails at which point we shipped as is."

WHICH SUCKS... I wish I would have found this complaint site FIRST!

Back in early December I ordered a track jacket for my husband from this company. It took more than their 20 days to get to me and I never got a response to any of my e-mails asking where my order was. When I finally received the item it was basically a cheap knock-off of the shirt I saw online and it was totally different than the one they had advertised. So, I sent it back.

I contacted them asking for a Return code and never received it for about a week or so. Finally when I threatened them with the Better Business Bureau I received the rudest e-mail ever stating that they "allready sent this" and they are "not sure what else I want from them" , and to "check my e-mail".

Then, I was promised no more than 5 days to receive my store credit. I sent two e-mails asking how my store credit was coming along in the course of two weeks. Of course, I never received a response. So, I sent them a small claims court threat and once again received an extremely rude e-mail that said they "allready sent this" and "rather than blaming us, why don't you check your e-mail" I am appalled by their lack of customer service and on top of that they only way to get a response out of them is to threaten them. NEVER BUY FROM AGAIN. I would strongly recommend you don't either.