teeth whitening product

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Category: Lifestyle

Contact Information
Florida, United States

teeth whitening product Reviews

thiscomplaintislegit October 26, 2010

SCAM - Multiple Charges

$2.95 for a sample teeth whitening product was all I wanted. Instead I was charged $3.87, $1.49 and $87.13 three separate times in a ten day time span. After trying to reach the company on my credit card, I got a call center in Florida. The company on my credit card information listed the company in Mexico. The woman at the call center was difficult and said my account couldn't be looked up with my name and that she needed more information. She kept prying for more information. I asked to speak to the supervisor. She balked and became irritated then agreed to transfer me. I waited several minutes when no one came, I hung up then called to have my credit card canceled. I foolishly made an impulse buy that I regret. A quick Google search would have prevented this aggravation.

marcia May 18, 2009

Cancel membership

This company offered a free product trial only charging shipping costs.
I didn't cancel during the 14 day window, so they kept sending their products to me and charging my debit card. The first charge was 79.99 and the next one was for 46.94.
I called their phone number listed on their web site and after several tries, I did get through to a man (Michael Davis) who said he was a customer service supervisor.
I wanted to cancel and return the latest package. He took care of my needs right away, but the return was subject to a 15% restocking fee and less the shipping costs. He offered to refund me 20.00 and I could keep the product. I took that offer. I told him that the company has a very poor reputation on the internet. He defended his company by explaining that spyware will redirect to his competitors, but they think it's his company. He was very nice and he sounded sincere. He offered me a 20% off any offer they have listed on the internet. He said they are trying to address the problems.