As per a television commercial which was advertising a 'Chef's Basket' or a collapsible insert steamer which was priced at $14.99 ea. with free shipping, the telephone ordering system for Telebrands kept me on the phone for 25 minutes, spouting off all of the other things that they sell. All was recorded messages; there wasn't a human to speak to, and after offering many other items, the answer was either 1 for yes or 2 for no. There was no confirmation number, and the only way to find out the total amount was to go online at www.getorderstatus.com within 24 to 48 hours. I called their customer support number and they had no record of my order, other than telling me that it did take 24 to 48 hours, and finally today I had to call customer service again, as I have each day for the last 5 days, as nothing showed up on their website. By that time, I had quite enough, and I spoke to a woman and told her to cancel my order, which should have only been $14.99. Magically - she produced my order after telling me that it would take maybe another day or two for them to have my order on their computers. Upon my inquiry as to what the actual charge was I was told that it was over $64! I insisted on cancelling my order and purging their records of my personal information immediately. In essence, I ordered 1 Chef Basket @14.99 with free shipping, and said no to all of the other items they were trying to sell, and my order was over $64.OO? Buyer beware, their items are always on the television and must be in the top of the ladder for scammers. I will be following through with checking my charge account, bank account, and any other ways that they could get to my personal finances. After this complaint, I will be reporting the same on the Better Business Bureau, RipoffReport.com, and any other consumer agency that I can access. If one looks at Telebrand complaints, you will find that their way of doing business is always the same.

You've been warned...Don't go there unless you want to get fleeced!

I bought a product from telebrands not knowing my name would be sold to another company that sells jewelry. Not only are they call over and over these telemarketers are convicted felons that have our credit card info.

Tried to cancel order immediately after ordered, told to call back next day, then told to call next day, then again, (order was not in system yet, I was told). Third day, told order was shipped and could not be canceled. There was no where online order form to confirm and check order before it was processed. Now I will have to pay to return it and I have no way of knowing if I will ever see my money. I think that I will not. Of course there is no supervisor available to speak with. I was trying to order just one but it upgraded me to 4, which charges me 47.00 instead of the 10.00 plus 6.99 shipping I thought I was paying. I am on disability and this is going to take a huge chunk out of my check book.

Bottle top can covers are impossible to use. I bought a package of twelve at
BB&B. They are worthless. Don't waste your time with this useless junk.

I went online to Telebrands after receiving an email about a product that tweeked my interest. The first page asked for billing information. This should have put up a red flag for me but I'm always able to edit order before submitting an order. This is not true for this company. You just select 'yes' or 'no' for each question asked about items and upgrades. On the very last page, you get a total which is totally ridiculous and there's no opportunity to edit the order or reject the order. This is an internet scam at its best!