I was at Walmart and my check was denied. I have never written a bad check and had available funds in my account. The manager took the toy out of my daughters hand while I was trying to take care of the problem.

When I called telecheck they stated I did not have a negative history but couldn't tell me why my check was denied. They stated that my check didn't meet their guidelines, but wouldn't tell me their guidelines because it was a complicated system that they use to factor whether they approve a check or not. Then they told me I could continue to write checks!

I told them I am a consumer and I have the right to know why I was denied for a good check when standing in line with three kids, a cart full of items, and toys being taken out of my daughters' hand. Still no resolution! Is there anyone who takes care of these issues?!!!

I had a check that was returned for NSF by a local merchant. I called the merchant the day after it didn't clear my account to try to clear up the matter (I had forgotten to transfer funds to the right checking account to cover it). I was told that I should wait and they would re-submit it. Almost a month later it still had not gone though. I called several times to try to get it straightened out. Then finally I got a call from their collection department saying that I needed to pay it at their store. When I called back to see if I needed to pay any additional fees, I was told that I couldn't pay it at the store - it was being handled by Telecheck and I needed to call them direct. I contacted them and asked if I could take care of it over the phone. I was told that I would be automatically withdrawn from my account without any problems. I told them that I was getting married and couldn't have any problems with the account because I would be using it alot over the next month. I was assured there would be NO problems. Not even a week later, I tried to present a check to Walmart, at it was declined. 2 days later, the check amount from the original merchant cleared my account. I called Telecheck about it and was told that it would take 7-10 business days before my account with them was updated after they pulled the funds from my account! So I waited the 2 weeks, called back. And guess what - it's still not updated, because they have to pull the $30 service charge yet. With all actualality they lock my account down for almost a month while they mess around taking their time "updating" their systems. I know the money is pulled via EFT because I talked to my bank. I want to know why it takes them so long. They can't even answer that question. Does anyone out there know why it would take 2 weeks for them to update their records?

Went to a Denist office to have my teeth fixed, they would not take my mothers check which had nothing to do with her, I was the one with bill. These people Telecheck go to far., Just because My Mom and I have the same last name they do something like this. Naturally, I went and paid for the bill in cash. Sort of Embarrassing, , The real problem is with APX our security company, they are the culprit, they refused to refund three months of service fees when their equiptment never worked. They are are using Telecheck as their illegal way to circumvent a legal process of stop payment. I stopped payment on their draft because they charged my account three payments inspite of my complaint. It took them three months to finally fix the alarm system. This very strange, because APX is a Morman Company, and they usually working with a Morman Company you will find thy are very good to work with. Don't Use Apx.

For anyone here in Michigan that gets denied arbitrarily by Telecheck, I was successful in going after then for a vilolation of the Consumers Protection Statute 445.903 which calls for $250.00 in damages. In my case, they denied my checks 12 times and admitted that they should not have because there was nothing negative about my check writing habbits. Yet they still stated they could do so t any time to any one they wanted to (they are very arrogant). I got a $3, 075.00 judgement against them in small claims court and was about to serve the main merchant I shop at, with a garnishment order when they paid up the money. If you are in Michigan, and you have NEVER bounced a check to their merchants, or have any reason for them to turn you down, use this statute and fight back in court. They did not show up but I still had to prove my damages in order to win.

My car was broken into and my check book was stolen. My wife and I were put through the ringer by the Credit Union in trying to secure our hard earned money. In the end, we had to close our checking account in order to protect our funds. We simultaneously opened another checking account so we could continue to live our lives. All of this was done over the course of one day in an effort to minimize our loss from theft.

One of the checks that was outstanding on the closed account was a valid check written to a Telecheck client. We attempted to work with the store in which the original check was written to remedy the outstanding check, but we were told that we had to work with Telecheck. We never received anything from Telecheck and thought we would pay the bill when it arrived in the mail. Telecheck victimized us a second time by denying checks written at other Telecheck vendors and charging us unfair and outrageous fees and all of this without any notice of any kind - address and phone number are on the check, and they never contacted us so we could resolve the issue. As if that was not bad enough, despite requesting written confirmation of any amount of debt multiple times, we never received any written notice from Telecheck, and the customer service people on the phone were extremely rude and unhelpful. One would hope that when a client, albeit an unwilling one, was trying to give you money, the least the vendor could do is be civil and polite. However, that does not appear to be the Telecheck way of doing business.

The most outrageous part of this whole situation is that Telecheck staffs their customer service number 24 hours a day, but does not staff their actual payment department past 7pm central time. The customer service staff indicate they are unable to accept payments. One would think that cash flow and fund collections are a priority in a business. However, Telecheck apparently does not do business that way.

Very poor way to do business. Very poor attitude. Very pissed off consumer.