Telephone services

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Category: Services

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India

Telephone services Reviews

mad December 26, 2008
Charges on phone bill
Found a charge on my Frontier Phone Bill for enhanced long distance services, they could not tell me what it was, I was told to call the number on the bill. Called this number and was transfered to 800-339-3912 and talked to Johathon who told me I had signed up for unlimited long distance in exchange for grocery coupons. They had an old email address, a birthdate that was 30 years off, and a wrong mother maiden name. He told me he would issue a refund, however it would take 1 to 2 billing cycles. The phone company basically said too bad, but you can block all these outside charges. I did even though my refund will be blocked also. Telephone services refused to send me a check because they "don't do that" When I googled the number I got to this web site, but the number was associated with another company name.

This is a scam, and I wonder how many people don't examine their bill and just pay these services.
October 31, 2007
Only incoming facility with my residential telephone for last 15 days
Dear sir

My residential telephone (BSNL) no. 91-376-2311353 is having the incoming facility only for more than 15 days despite regular payment of the bills. The online customer service is not at all working to redress my inconveniences in this region. Kindly look into the case.

Regards


A. K. Das
Dy. Registrar (Academic)
Assam Agricultural University
JORHAT - 785 013

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