Teletech

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1 stars
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Category: Travel

Contact Information
United States

Teletech Reviews

BAD WORK November 2, 2010
Hostel Work Enviroment
I worked for Teletech for 2 years. I can tell you first hand that they don't help you if you have an issue they let Supervisors get away with harrissing you. I was harrissed by the same supervior and they didn't do anything when I quit the HR department called me to see about my harrissment charges and then told me that they found nothing after I gave 3 witnesses. I can tell you everything they do there is a hoax they have horrible customer service. They commit fraud with your time card they will do anything they can to get you fired. And trust me when half the people quit its for a good reason, bad hours, bad superviors, harrisment, everything. I will tell you first hand NEVER WORK THERE EVER!! And good luck to you if you are!
WalB70 November 30, 2009
Do not work for them
This is my 2nd year working at home for Teletech.com which answers phones for various companies. I worked for BestBuy.com. I notice alot of complaints about BestBuy on here also.

My check was shorted and when I brought this to my team leads attention, I was terminated. I was called into a phone conference and was accused of not doing my job. I was told they could hear me "zip or unzip" clothing while talking..that is a joke they do not realize I broke my hand/elbow and can no longer zip or button anything as well as alot of daily tasks.

When they said that I laughed and said i do no wear or own zip clothes..it was a joke.

I have worked customer service/call center jobs for years with awards in customer service. I complain about my check which hours are approved by team lead and I get a bogus discharge.

They lie about hours, wages, pay and job. It was upsetting as I was counting on this job, but I dont want to work for a company that doesnt pay me and then makes up things to let me go.
Justin January 15, 2009
Rip off company
I am not providing a ripoff report yet, I would like if you folks could contact the woman who got fired from telecom when she was pregnant. I was also a indirect victim of teletech technologies, I worked for United Airlines in Reservations for 12 years, as regular customer service agent, and Service Director, (Supervisor) United claims that I hung up on a customer intentionally, and they have proof from teletech UAL which United uses some sort of technology to monitor calls and evacuate calls if they are dropped, AHT, avg handling times, etc, productivity. I have never hung up on a customer, I had a very difficult call in July 08, were United crew never showed up, and a elite customer's flight was canceled, customer service in Los Angeles did not compensate, and thus he eventfully after being disconnected from prior agent as he informed me, I had a very frustrated customer. I wanted me to provide compensation. United Policy is for Airport personnel to compensate with regards to any crew cancellation. Through out the call we were talking over each other, which was my fault, and I apologized, but yet 6 weeks later United walked me out and stated I hung up on him. I have no doubt that I did not, the gentlemen made a statement that he felt I also hungup, because number one he was already frustrated. Thus I was the fall guy. I believe something was wrong w the technology or I was just over casted by United manipulating me, since its fairly new stuff, and my ignorance, and Union representation had no choice but to take United's word that I hung up. I don't believe it. The gentleman is writing a letter stating United talked him into writing letter stating that I hung up, for compensation. This was very difficult since I have 2 disabled people in my family, and three other children, one child must eat 12 times to survive, she has gone through 37 surgery's, and is deaf. Very high costs, and this is what I believe this all about, and my own FMLA Family Medical Leave situation loss time. Which is illegal for them to fire me for that. But they can fire me if I hang up. I had no reason to ever put my family in harms way. I was wondering if this young lady who was fired from teletech could provide me with some valuable information to support me trying to keep unemployment because they are now trying to take that back, and if that happens my family will be homeless and suffer great hardship, and possible life. My number 847-977-4585, and email is ok to provide to this young lady or any contact of teletech who could help with some inside information, like a automation screw up. something, cause I did not hang up. We feel so victimized. I have till 15 Jan 2009 then I must goto a hearing where a judge will decide if I keep unemployment benefits, I'm afraid without any support all will be lost. I need help fast Please someone.
October 25, 2008
Rude! Rude! Rude!
The people in Human Resources are just plain rude! I've been hung up on and not had e-mails or phone calls returned to discuss flawed information in their system about my profile. I would not recommend this company to anyone. They are just a bunch of heartless fools!

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