Oh my goodness, I have now been holding to speak to someone at Telewest for 1.5 hours. The reason being that one of the many incompetent people working for this company mistakenly disconnected my digital TV package yeserday. This I must add was after they had cocked my bill up. So not only am I spending the majority of my Christmas Eve Eve on the end of rubbish music with bad fuzzing in the background but I can't even have a little respite from E4 or the soap omnibuses on ITV2. So, I started my call at 11.30am, reached the first person at about 11.45am to be told I would be put through to a different department, I reached them about 10 minutes later, they proceeded to cut me off. I started my second call at 12.15pm and when they answered at 12.20pm was again put through to a different department. I reached them some 27 minutes later and was told I had again been put through to the wrong department. I was irrate so I shouted at this chap, he was glad to put me through to the correct department. It is now 1.04pm and I am sill waiting! Why is this country so full of incompetence? Incompetence and just damn right rudeness along with the shabbiest customer service in the world. So if you can avoid Telewests customer service line then please do so at all costs. Of course to make this possible you will have to avoid subscribing to any service with Telewest. It's now 1.09pm and have just had another girl answer from the wrong department. I have now given up so after over 1.5 hours of my life being wasted I still do not have my problem solved!