I was interested in 8Ta's new BB contract. I phoned 081180 to apply. The woman that I spoke to was incredibly unhelpful. She told me that 8Ta staff do not have the right pricing of their BlackBerry contracts. She advised that I should call one of their providers, Mobile Talk. I phone Mobile Talk and spoke to an incredibly helpful man. He explained that Mobile Talk have absoloutely nothing to do with Telkom or 8Ta, they are a VIRGIN Service Provider and only provided VIRGIN deals. He explained that due to a high volume of calls for 8Ta customershe had been proactive enough to find the correct number for me to dial. Out of kindness to Telkom 8ta I thought it was extremely important that I let 8TA the incredibly huge MESS UP they were making - pointing their business to their competition. I spoke to Lerato who refused to help me as I did not have the name of the orignal person that had told me to call MobileTalk. She also refused to give me her surname and her superior refused to speak to me. I WILL NEVER, EVER, EVER use Telkom or 8Ta as a Service Provider again - how utterly embarrassing for them - and am now calling VIRGIN (as instructed), will sign contract with them.