i have called telus for my phone service they said would cost me 41 a month the said my phone would be in tomorrow .well that is not going to happen they want a deposite thay i do not have .i am sick and need my home phone .i tryed to explain this to the jerk on the phone that i am on a fixed income that i can pay my bill but dont have money for deposites .he wouldnt let me talk just kept cutting me off .and i told him would you let me talk .so i told him again that i cannot pay a deposit he said well i guess you have no phone then right .I have wrote the head office 2 times already and never get an ans they wont pass me to a manager or anything .they are rude and are in need of people skills .inthe mean time i am left with no phone .i have heart palpations asthma and diabetic .and the will not give me my phone what happens if i pass out no phone .what can i do now .Theresa Leblanc