I picked out a template to use as a book cover, used my credit card to pay, never received a confirmation email, no email providing a link to download the template, used the -contact us- email and it was returned, emailed the designer [email protected] and it was returned, emailed namecheap.com the registrar and they say they have no control to email this is the company that owns it, email them -whois.domaintools.com/66.96.131.76-and I received a no match search for qgiua, sinUBRINIIKA, XUB/66, 96.131.76 SO, I guess I was scammed!