Teminix costs me 13, 600 for treatment that was not needed. The State inspector said "overkill" for the problem I had. In order to sell the house this is what I had to pay. Should have killed the deal instead. Two other pest companies looked at my house and give me solutions that were a fraction of the cost but the buyer would not consider them. All realtors and sellers stay clear of Teminix if you want a true report and not one thats going to cost you big money. I will never us Teminix for any of my properties and you should not either.

Never ever sign-up for this service. This whole thing, as I perceive it, is a big scam. This is how they tricked me and I am sure I am not alone:

Door-to-door sales man comes up to your door. Misinforms you about the contract (vis-à-vis can be canceled anytime if you are not happy). If you go by his words and not careful enough to read the contract and signed it, you have shot yourself in the foot. Then starts their crappy services, for which they would not even inform you prior to coming. After one year and few hundred dollars wasted, we still see ants all over our kitchen. Their free termite inspection is one of the biggest lies I have ever encountered. They scheduled for the inspection three times and never showed up. Well, needless to say, I am no more their customer and they dare not come to my door step in the future. Just one world for you all...Be aware of Terminix.

I am writing this complaint regarding Terminix International/Registration NO. PR 0801/Company Address: 9880 Pioneer Blvd. City: Santa Fe Springs, CA 90670. Phone: (562)641-2220. Branch 1 licensee Name: Juan Valtierra/License No: FR 30188. My complaint is regarding the company's lack of customer service, poor job performance/work ethic, poor communication with customers, very unprofessional. The representative(Russell) that came to fumigate our apartment complex stated that he would be present to start working between the hours of 9am-12noon. Needless to say, no phone calls or service provided until after 7pm. He called me 2 days later to let me know the fumigation was done and to contact the gas company to reconnect the gas connection. I called him back at (714)863-2702/Russell, to inform him that what him and the company(Terminix) did was rude, unprofessional, and the poorest form of customer service. He did not realize what he did, or what the company did was wrong to do(unprofessional, etc). He told me that many of the apartment residents were upset that he did not call him them back. I asked him"do you blame them?". I told him that many people told the day off, cancelled appointments, changed plans, etc. to make time for them(Terminix) to show up, only to have Terminix not call back & not show up. I told him that I was reporting this information to his supervisor/manager. Hopefully, this will inform Terminix to make necessary changes in staff/work protocol to ensure proper work conditions will be met in the future. However, I can see from the past complaints(2 years plus) that these complaints don't seem to be going anywhere, and I suppose our society should start getting used to poor work conditions, rudeness, unprofessionalism from many companies that are paid to provide a variety of services. Very, very sad to see. I will not be contacting Terminix for any future business, nor will I recommend them to anyone. Hopefully, this information will be given to the necessary individuals to ensure this will not happen in the near or far future.
Sincerely,
Richard Mikol
(714)422-6409
[email protected]

For the past 4 years this pathetic company has been bombarding my mailbox with their junk mail solicitations. These start every spring and continue EVERY week throughout the summer. I have filed complaints against them with the BBB. I have filed complaints against them with the Tenn. AG's office, I have called them, I have faxed them and yet the junk continues. I would never give even a second's thought to hiring this disgusting company, nor would I ever recommend ANYONE else use them or their parent company Servicemaster to so much as tie your shoes.

I was visiting my parents at Christmas, and on the 26, Terminix sent out one of their "licensed inspectors" (the words of the agent) to look for termites.

She entered the house, went upstairs and looked in the infirmary where my bedridden(she has MS) aunt lives. There were some wood chips and dust on the floor along the floorboards, and she told us that they were termite droppings. She then stuck her head in the attick for 10 seconds(seriously), and immediately told us that "ooohhh yeah.. you guys have termites. There are lots of droppings up here." She close the attick, climbed down the ladder and took my parents downstairs where she began to fill out an invoice for tenting. When we asked her about alternatives to tenting, she told us that spot treatments dont work, and that if in order to try them, we'd have to "rip open the entire wall, and it would cost even more than the tenting would". She then proceeded to give my parents some doomsday crap about how they needed to take care of this immediately, and blah, blah.

She seemed suspect to me(especially with a $2, 500 invoice in front of her), and so I pressed her for more information, and demanded that she go back up to the attick and get me some evidence of the termites that she was so sure were there. She went back up, and turned and searched and searched some more before she swept some dust off onto the paper towl, telling me that what she'd handed me were termite droppings. I was even more suspicious.

I told her that she could leave, got in my car, and drove down to the office that she came from. I presented the "evidence" to her manager and another inspector who assured me that the dust and wood on the cloth had absolutely nothing to do with termites. They sent out another inspector the next day who again confirmed.. there was no termite evidence.

Make no mistake, she came to my elderly parents house with the intention of scamming them out of their money, and after her doomsday speak and hard sales pitch, they would have signed that invoice if I hadn't been there. They would have had to move out during Christmas, find a home for my involent aunt to live in during that time, and even with knowing all this, she still sat at their kicthen table and lied to our faces about the existence of termites.

Was it an isolated event? Not a chance. In fact, that same inspector told me that she had a bunch of other customers who were moving out for tenting during the next week.. during the holidays! AVOID TERMINIX IN SANTA MARIA AT ALL COSTS. They employ an inspector who I believe was named Andrea that will scam your family with no regards for the upset and problems that her lies and scams may cause. She's about 5'4", 200 lbs, and around 35 years in age. Beware!