This agent (Terry McCortney) has no respect for her neighbors or their right to peace and privacy. Ms. McCortney is a lonely unbalanced individual who likes to incite people to get attention in her life. She claims that my dogs bark all the time. She came running out of her duplex to push in my face that she recored my dogs barking for 45mins. She is so crazy that she claps her hands and screams in the driveway and shouts shut up just to get them to bark. She claims to be a nice person and she screams at me and my kids and threatened to have them taken away by social services. The tenants in the duplex next to her all end up moving out because she would harass them relentlessly, and would tell them things like where to place thier TV so she would not be brothered by the noise. She would leave harassing letters and call the landlord (Mrs. Joseph Hammer) and claim the new teants are making to much noise. All of the female tenants were not allowed to wear highheels in their own duplex, and she would throw books and bang the walls because of the noise. She would call the police when the new tenants would have company and complain it was to loud. My family has owned the property next to her for 31 years, compared to her being here for 18 years, and she tells us that we need to move. She would often boast to us and her close friends how she uses her influence as a real estate to go on people's property to do what ever she wanted. She has been on a private, prestigious, gated community behind our homes, to harrass the owners and their servants to complain about their dogs. She would then tell the gate guard, that she has real estate business there and that he has no right to stop her, and to mind his own business, which is a clear misuse of her real estate agent priveleges. What kind of an agent would be so blatantly dishonest, abusive, and totally unprofessional to disturb the peace and quiet, as well as violate the property owner's rights. We also know of many times when Ms. McCortney would have an open house for one of her client's homes, and would go ballistic during the open house, and scare away prospective buyers, because she did not like the people's ethnicity, and that she felt that they did not deserve to live in the area, which is clearly racial descrimination. We have been to arbitration with this person, and have followed the arbitrater's instructions to the letter, but Ms. McCortney continues to behave any way she pleases, and ignores the arbitrater's instructions. We have gone out of our way to accomodate Ms. McCortney as much as we could, and she still goes out of her way to cause us trouble, when the other neighbors have said that our family is one of the quietest, and nicest neighbors on the street. We have pleaded with Ms. McCortney's propert owner, and have gotten absolutely no help from Mr. and Mrs. Joseph Hammer when it comes to Ms. McCortney's disruptive and abusive behavior toward the neighborhood. We are told that she has never given them any trouble, and that she is a very good tenant, and that we are the ones that are having the issues with Ms. McCortney. We have documented files on her outrageous behavior, as well as verbal testimony from all of the previous tenants that were driven away by Ms. McCortney. What more can we do to resolve this most stressful, frustating, and very unplesant matter?