Put deposit down on Hummer, 2 days later they sold it to someone else. Here's the story.
Monday 7/19/10 - I put an offer in on the Hummer off Ebay. After negotiating, salesman (not giving his name, nice guy) sent this email.
Donna,
got you a deal at $14500! My manager Jon said we are good. Let me know when you are ready for me to take the $500 deposit today and lock it down for you.
I called salesman around 11 a.m. Mon 7/19 and put a $500 deposit on my credit card. We agreed I would pick it up Hummer Fri or Sat. I had to wait on the check to come in from my credit union. I received the check on Wed 7/21. I called Jimmy early afternoon same day and told him I got check and we scheduled for me to come up and pick Hummer up at 10 am Saturday - 7/24.
Yesterday evening at 6:10 pm, Jon (sales manager) called me and told me the Hummer is not available anymore because the owner brought the Hummer as a trade-in and had lied (committed fraud) on the application for financing and had to take the Hummer back.
I called salesman this morning (Fri) 9am. He told me someone offered $1000 more and wired the money Wednesday 7/21 afternoon. He said that never happened to him. I told him to have owner call me. I told him we had an agreement already w/ deposit and rightfully the Hummer should be mine.
I emailed the general manager, Phillip Sommer and explained the situation. He gave me a line of BS along with saying we had no written contract, etc. I told him my $500 deposit makes the transacton binding. Texas Auto in Houston states on there website "Leave the standard $500 deposit to secure your vehicle during the buying process". False advertisment?? After I put my deposit down on Monday, that evening, the 2006 Hummer was posted on craigslist. This shows intent of trying to get a better price on the vehicle even though I had already had put money down.
Buyer beware. This is not an honest company that is family owned and operated. If they lied about this, then what else are they dishonest about???