TEXAS AUTO

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Category: Automotive

Contact Information
1915 HW 90 A (SOUTH MAIN), Houston, Texas, United States

Phone number: 866 451-8395
[email protected]

TEXAS AUTO Reviews

DP who July 23, 2010
Bad Business Practice
Put deposit down on Hummer, 2 days later they sold it to someone else. Here's the story.

Monday 7/19/10 - I put an offer in on the Hummer off Ebay. After negotiating, salesman (not giving his name, nice guy) sent this email.

Donna,

got you a deal at $14500! My manager Jon said we are good. Let me know when you are ready for me to take the $500 deposit today and lock it down for you.

I called salesman around 11 a.m. Mon 7/19 and put a $500 deposit on my credit card. We agreed I would pick it up Hummer Fri or Sat. I had to wait on the check to come in from my credit union. I received the check on Wed 7/21. I called Jimmy early afternoon same day and told him I got check and we scheduled for me to come up and pick Hummer up at 10 am Saturday - 7/24.

Yesterday evening at 6:10 pm, Jon (sales manager) called me and told me the Hummer is not available anymore because the owner brought the Hummer as a trade-in and had lied (committed fraud) on the application for financing and had to take the Hummer back.

I called salesman this morning (Fri) 9am. He told me someone offered $1000 more and wired the money Wednesday 7/21 afternoon. He said that never happened to him. I told him to have owner call me. I told him we had an agreement already w/ deposit and rightfully the Hummer should be mine.

I emailed the general manager, Phillip Sommer and explained the situation. He gave me a line of BS along with saying we had no written contract, etc. I told him my $500 deposit makes the transacton binding. Texas Auto in Houston states on there website "Leave the standard $500 deposit to secure your vehicle during the buying process". False advertisment?? After I put my deposit down on Monday, that evening, the 2006 Hummer was posted on craigslist. This shows intent of trying to get a better price on the vehicle even though I had already had put money down.

Buyer beware. This is not an honest company that is family owned and operated. If they lied about this, then what else are they dishonest about???
LOUIS GIANNETTINO March 28, 2010
NO SPARE AND OTHER STUFF MISSING TOO
LOTS OF FRAUD HERE. I NOTICE A CUSTOMER ON COMPALINT LIST JUST LIKE ME. I WAS BIDDING ON A CAR ON EBAY AND WAS THE LAST HIGHEST BIDDER BUT DID NOT WIN. JOHN FROM SALES .CALLED ME THE NEXT DAY I BOUTGHT THE CAR OVER THE PHONE (BIG MISTAKE) EBAY IS OUT OF THE PICTURE NOW AND WON'T PROTECT ME. I PAID $16, 000 FOR AN AUDI AND WHEN CAR WAS DELIVERED, IT HAD NOT SPARE. PLUS THEY ADVERTISED THIS CAR WITH NAVIGATION BUT NEVER TOLD ME IT DIDN'Y HAVE THE DVD TO MAKE IT WORK. ALSO, I AM AT A LOST ON HOW TO WORK EVERTHING BECAUSE NO MANUALS WERE INCLUDED EITHER. THE SALEMAN SAID THEY ARE WHOLESALERS AND NOT RESPONSIBLE FOR ALL THIS. IT WILL COST ME ABOUT 800 TO 900 DOLLARS TO MAKE THIS CAR DRIVABLE. WOULD YOU FEEL COMFORTABLE DRIVING AROUND WITH NO SPARE. THIS IS NOT A REPUTABLE COMPANY AND EVERYONE SOULD BE AWARE OF THIS.

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