Texstar Properties

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Category: Services

Contact Information
2025 Memory Ln, Harker Heights, Texas, United States

Phone number: 254-633-8444
texstarproperties.com

Texstar Properties Reviews

Kristina May 29, 2009
Biggest Mistake of My Life
Texstar is the worst company ever, everytime I walked in their office and saw someone looking to rent, i just wanted to be like "turn around, walk out the door and go to colonial, or remax!"

I had a slab leak in my apartment and i put in a work order to be fixed. a week later i still hadnt heard anything from the plumber so called texstar and asked what the hold up was. The girl said that they were waiting for my work order to be approved.

two weeks later the same thing was going on. my work order wasnt approved so i called the plumber myself, and he said that he couldnt come in unless the owner of the buiilding called him. so i put in another work order. three weeks went by of calling and going into the office and nothing happened. by this time my whole downstairs was flooded. My guitar and couches were destroyed and the base boards and cabinets in the bathroom and laundry room were full of thick black mold and growing up the walls. I took pictures.

My roomate also got sick for a month because she is allergic to mold, and if i cleaned the mold up, it would just grow back.

I told texstar that i would not be paying rent for the two months that my house was inhabitable and i had a tester come in and test the mold (who was hired by texstar). I never got the results back and when i asked for them, Kyle wheatly's secretary told me she would not give me my results and i wasnt allowed to see them.

My water bill was 300 dollars and i brought it into texstar and mrs wheatly said that she would reimburse me for the water bill and the slab leak would be fixed pronto.

The slab leak was fixed that day, but there were huge holes left in the wall when the plumbers left.

i demanded that i get atleast a months rent credit and mrs wheatly said she would not give me a credit and that she wasnt paying my water bill. And that she had never seen me before in her life. So i paid half rent because I could not afford full rent after paying a 300 dollar water bill and I started looking for a lawyer.

Within less than a week of me looking for a lawyer, they had sued me for not paying all of my rent and i got evicted. I had a full time job as manager for a restaurant and a part time job as cleaning houses for remax, so i figured instead of hiring a proffessional to come clean my house, i would do it myself.

I got a letter in the mail a month after i had been in a new place (for remax of course, they are great there) and the letter said i owed 1600 dollars in water demage and wood replacement, and also that the house needed to be re-cleaned because it was left "filthy" which were the exact words in the letter.

I decided that it was time to take my case to court, which was 3 months after i had been evicted and after i could get back on my feet, (i was also a full time student, so i was very busy and didnt have a lot of money after paying for texstars damages and not recieving my security dep.) And i dont know what is wrong with the judges in killeen, but they told my lawyer that we would never win because we waited too long after the fact, and told us not to even waste our time.

So that was an extra 1000 dollars i had to pay for a lawyer and i didnt even get to plead my case.

I ended up not being able to register for another semester because I used all the money in my savings account for the 1600 i owed texstar and the 1000 i owed the lawyer. So i enlisted into the Army, and now I am waiting to leave for basic training, because that was my last resort.


And everything is all thanks to texstar.
October 5, 2008
Awful company
This company is horrible I am renting a house that texstar properties are managing and when i got to look at the house i liked the house but the house was left very dirty and unclean the owners had to rush out because he got orders to move to another state so i know they did not have time to clean like they really wanted to, so they left it up to texstar properties to make sure the house was ready to be moved into but they did not do one thing in the house i have everything on video which is about an hour long.

The house had 376 holes from pictures the owners had, some of the holes are very large i can stick my finger through them... me and my wife and my little girls were on our hands and knees scrubbing the base and the walls... the ceilings where all the air vents were was black from the dust of the ac unit the kitchen was filthy... huge holes in the walls and food spilled in the cabinets, this is not at the owners because i know they didn't have time to clean they did a rush move and had to leave very quickly because i met them while they were moving i don't think they have any idea about none of this.

There was food on some of the doors through out the house and the furnace filter was filthy now i asked them to show me receipts of everything but they couldn't and if they have them they are fake because i have video of the entire house because they told us they hired a cleaning lady and if you seen the house before we cleaned it you can tell that is a lie and a cover up i will post the video if i could on this sight.

Texstar is very unreliable they will have your payment in there building and they will not record it until the next day and make you pay late charges. because that money goes right in there pocket so they want you to be late that is why if your payment is not there on the first then the very next day you will have a late fee so be careful putting your money in the night drop on the first of the month because they will not record some of them and make you pay a late charge the next day, this company treat there tenants like crap and don't even care Please read what the BBB have to say about them it is not pretty from reading other peoples complaints i probably wont get my dep back and the house will be in better shape than when they gave it to me they have to be stopped they have horrible ratings in this community please be careful.

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