I saw charges of $ 9.95 every month on my telephone bill. When I called the 1-877-257-2455, an operator quickly came on the phone and gave me credit, provided I give her the dates of the charges. I asked her these questions:
1. Since when has her company been charging me;
2. Who authorized these charges; why can't I get credit for all the previous charges;
3.What is her company's name;
4.What is her name;
5.What is the conformation # for the credit of the the only 2 charges I became aware of at this point.

She refused to answer all these questions. I called from Glendale, California, USA at 1:15PM on 05/27/2010