Frozen Steak Fajita Grocery Product: Taste not bad, preparation easy, but the portion of steak provided is for a midget, a pygmy, an anorexic. They took a decent product and ruined it by being stingy with the meat. These people are brain dead.

on Wed. Feb 25th 2 friends, my son & I met for lunch at Friday's. I told the server that my son & I were on 1 bill, and each of the other ladies were separate. When the server picked up the payments she asked if I wanted change and I said no; one of the other ladies also said no; and the 3rd lady said yes. She had given the server $10.00 for a $4.85 bill. When she returned, she had 5 singles. She looked for the 15 cents and it wasn't there. She mentioned it to the rest of us and I also looked for it. It wasn't there. By this time both of the other ladies had to leave. My son & I were the last to leave and I stopped up front and asked the greeter if this was common practice in this restaurant and if so, whose decision is this?
does the company sanction this or does the server take it upon herself not to return ALL of the change and up to what amount? She said I really don't know because I was not your server; but she also stated the she herself has worked in many restaurants in the "valley" and that is common practice. She also asked if I REALLY wanted the 15 cents back and did I want to speak to the manager. By this time I had to leave and I said no. But I also advised her that this has left a VERY bad taste in all of our mouths and we would not be back (even though I love their green beans appetizer). I should have stayed and spoke to the manager because after I got home I started calling and and have not been able to reach them since. It's always a fast busy signal, like maybe the phone is off the hook. I even called the operator at the phone company and she got the same response; but said she didn't have the equipment to check if phone was truly busy.
Especially in these economic times, restaurants should be happy to get people IN the establishment and treat them right. And that means returning ALL the change. This is stealing!
I would like to report this to the manager, I may go to the restauant board if I have to. I am also telling everyone I know about this and "DON'T GO TO FRIDAY'S"!
I would like a response to this complaint. Thank you.

I happen to be celerbrating my grandson's 7th Birthday at Friday's when our party. We received poor service it was a nightmare. 1. poor heat the kids were cold and we had to keep telling them to turn the heat on. 2.we order all at the same time and every one's food came at different times not good and when we did get the food the order were cooked wrong and had to send about three dishes back not good. The worst was when my husband got his food the chicken and shrimp pasta and the
shrimp was mixed in the pasta like it was done and they were RAW. I was so unhappy with the evening of Nov, 21st at 7:30pm that I have sent a letter to the Health Department. Because if they server raw for the kitchen needs to be checked out.