DO NOT USE THE BERRY COMPANY. If you are thinking about it Stop right away. Demand that they actually send you a contract don't do anything with them over the phone, and if you don't receive it from them keep calling until they send it don't just let it go and assume they are a fair and balanced company with good business practices. There not….

I am an independent contractor with a major financial firm. An acquaintance of mine was working for the Berry Company and talked me into taking out an Add in the Rochester Yellow pages. We spoke about it over the phone and I agreed to a 12 month add. I paid the 12 months in full.

There representative then called me asking me if i wanted to extend my add for another year. I told him no. I then get a call from the collections department of the Berry Company claiming I owed them money for the next year I had clearly said i didn’t want. They put my information in the yellow pages anyways.

After finally agreeing that i didn’t need to pay for the extra year i had said i did not want, they then said i owed them for an extra three months b/c they had extended my contract. I explained that the representative I had taken the ad out with had never gone over this clause with me on the phone, and they said it didn’t matter because i should have received the "Terms and conditions" in the mail. I NEVER RECIEVED THEM IN THE MAIL. This is a total scam and the "customer service representative" i talked to about all this was extremely unhelpful. She said no she couldn’t help me, and that no one there could or would.

Ripped off in Rochester NY

I was contacted by a very chatty and friendly associate of the Berry Company and offered an advertising contract for advertising in the Windstream yellow pages. I asked if I had to make a decision now and the representative said no. I told her to fax over the information and I will look it over and decide later. After about nine minutes of conversation the call was over. I never received a fax, only a bill for $400.00 due immediately. I called and said there must be some kind of mistake. They said they had recorded the conversation in which I agreed to the advertising contract. So after they sent it to me I listened to it and still I never agreed to anything except to look it over. I am still in the process of canceling the deal and it has wasted alot of my time. It's really annoying that they can just send me a bill for nothing. Beware of the Berry Company and the Windstream advertising pages!!!