I live in california. I took my grandson to the circus. I approched a sign that said public parking and under the sign it had names of arenas. I parking there went in the circus. I can out there was a boot on my daughters car. I didn't know what I did. A customer leaving the parking lot said good luck. The Bootman Company is very rude. This was on a Sunday, 2/14/2010. Anyway I looked around the parking lot and there was a booth. I checked it out. I guess I was suppose to pull in the lot and get a ticket. And the booth sign said no attendent on duty. So I call they came out, and sure enough the guy was rude. I told him and I swear, that I don't live here and I was taking my grandson to the circus. He got a smart mouth and said well the car next to you is from south Carolina, and this car over here is from Las Vegas. I don't care where they are from, and didn't see the booth in the back of the parking lot. The park was close to the street so I parked there. He said unfortunely that excuse is not going to work. I paid him. When I go to leave there were 2 men that he was talking to that had beenies on that said public parking. If I needed top get a ticket they could have told me. They must have been lookouts for this man and they are scams. And this was on a Sunday, so the ciry was not open. The sign should be more pacific at the street. If you don't live here it should have been understandable. The sign at the street should say public parking get your ticket in the back. That is not going to happen because theres is more pacific signs going in the lot. As far as the booth said no attendent on duty what were the 2 guys there for. I even looked up this conpany. The BBB gave them an "f". And last year they had alot of complaints for companys putting boots on peoples cars and there were crack downs. I just want my 75.00 back. The guy drove up no even in a company car, but a Toyota forunner truck. His trunk was full of those boots. When events they just like to prey on people. I honestly didn't know. He was not professional at all. Can you please help to getting my money back. I am going to contact the city to see if they could change that sign a bit. I you need a copy of the ticket I have it.

Thanks for your time


Melba Smith
909-644-5870