Joey Leather furniture complete crap(not leather at all) and the blanket warranty a total scam:

I purchased my joey taupe 100% leather furniture with the free 52" TV package in 2006 and it's been nothing but the run around ever since! First off it tooks 3 weeks to recieve the furniture that was bought and paid for in full. Then they deliver it and leave it siting in my living room they were supposed to unpack it and assemble it. Three months after we started to notice the seams on the chair and loveseat were intact but the leather worn completely white and they were once taupe but now a faded green color. We called the brick and one month later they exchanged both pieces. It was all fine and dandy until the exact same thing started happening again and once again they were exchanged. We recived another chair and loveseat which again was ok. Needless to say it was replaced again at this point we were a little upset but kept a positive attitude that maybe this time is the last. Until...the leather at the seams on the loveseat were wearing out again the stitching still intact but this time on the loveseat the leather was ripping away from the fabric at the back and the stuffing was coming out. We got on the phone one more time and this time the Brick would not replace it they only repair it still leaving us with the leather worn out at the seams. It seemed to be a flaw with this furniture. All of this over a course of three years still no satisfaction the chairsis ripped and the leather at the seems are worn out and my loveseat still has the worn out leather at the seems and it's only gotten worse. We were offered a reselection from the Brick up to $2937.00 not including the taxes we paid minus the $1178.00 for the ''free'' Tv, but if we give the Tv back we would have the full credit of $2937.oo not including the taxes we paid. Then the dope goes on to say we would have the option to buy the TV back for $300.00??? So we decided that we'd give the Tv back so we could use the full credit to get different furniture. We picked out furniture that was on sale which made it almost exactly the same price as what our credit was, only to find out that because we were reselecting we didn't get the sale price. Which left us with about $300.00+tax to cover we thought. We then got told that we would have to pay the tax on the full amount of the reselected furniture...makes no sense since they weren't crediting us for the taxes on our furniture. We were then told we could only have the Joey furniture and there would be no problems but we did not want the Joey furniture with it's history it's obviously faulty. Then to top this all off the the manager of the store storms out of his office very upset and told us to take the Brick to Court because the Brick always wins anyway!!! We said nothing of the sorts we were just trying to work something fair out and thats what we got told!!! poor poor service!!! How this company manages to stay in business I don't know!! I guess this is how by scamming people...

DID YOU KNOW THAT TRANS GLOBAL WARRANTY CORP IS OWNED BY THE BRICK?...no wonder there is so much trouble!!! If I knew then what I know now things would've been different!!!


p.s. my 2 year old child also managed to find a pen but we won't even go there about the warranty for that!!!