The Brick Store
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Category: Business & Finances
Contact Information #18-100 Vineberg Dr. Hamilton, Hamilton, Ontario, Canada
Phone number: (905) 388-4664
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The Brick Store Reviews
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October 1, 2008
sale price not honoured
I purchased a table and chair set from the
Brick Store in my town. I was shopping approximately 2/3 weeks later for a mattress and the same item was then on sale $250 less then my purchase price. At that time I did not mention this to the sales clerk as I was somewhat disgusted the item was signicantly less. After mentioning this to a friend of mine he informed me to contact the company as they do honour sale prices if it goes on sale within 30 days. Well I did, the clerk called me today and apparently the item is not on sale today and he will not honour the sale price. Needless to say, I am very disappointed first in the customer service and second that in such a small town this wouldn't be honoured. Also, our only shopping outlets in Drumheller are The Brick and Sears. I will gladly do ALL MY FUTURE SHOPPING AT SEARS AS MY BUSINESS IS OBVIOUSLY NOT APPRECIATED BY YOUR COMPANY.
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November 27, 2007
The Brick Store Sales Associate
To whom it may concern, I am writing this complaint in hopes that a wrong done to me can be corrected. On Nov. 1 2007 , I went into a brick store on upper james street and inquired about a brick account I had opened several years ago with account #191200000210877. The sales rep took my information and told me he would make an inquiry about the status of that account. At the time of opening the account my name was Donna Brandis, which I relayed to the sales rep. After some inquiry the sales rep told me that I had cancelled the card a few years ago, which I was okay with. He then asked me if I would like to apply for a new Brick card which I adamantly refused. I explained that I already had a Visa and a line of credit which were accessible to me. He spent some time trying to encourage me to apply for a new card but I was was very firm in my decision not to apply for any new credit. Approximately 2 weeks later I received a letter from HSBC thanking me for my application for a new Brick card in the name of Donna BrandisWright, a name I have NEVER used. I am very, very upset and would appreciate it if you could help me to have this credit application removed from my file.
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