My husband and I contacted the car company about a vehicle that they had on their website for sale. We had 2 trades with the deal and spoke with the salesman about the transaction prior to making the hour and a half drive from our home. We negotiated a deal on our trades based on what other dealers were willing to give us and agreed upon $8500 and $9000 for both of our used cars. We also negotiated the price of the two vehicles we were wanting to purchase and were told both cars were available and that the prices we negotiated were acceptable. We drove to the warsaw location and found neither of the vehicles were there. We waited 4 hours for the cars to come and they never showed up. We were told that if we left they would call us when the cars came in and that the deal was still on the table. I told the salesperson that my husband was there to sign the papers only and that I would be the one doing the negotiations. With my young daughter in tow I decided to go to my mothers house which was only 30 minutes away and wait for the call. 2 hours later my husband called that they had contacted him to come and sign the paperwork. My daughter was napping, so after 6 hours of patiently waiting I wanted to get the deal done and go home to my other children. I talked on the phone with the salesman who assured me they were still giving us what we asked for our trades of $17, 500 and that the prices negotiated would still stand., but that the one car we initially wanted had been sold that morning...hmmm. Well, this is where it all begins. They convinced my husband that they could get a better one of the same car from auction and we would have it within 2 days. We would keep the one car until that came in. We agreed. The price for the one at auction was a little higher than the one I had saw and drove there for, but it was after all what we wanted. I talked to them and made sure of the total amount of the deal to be $30, 000 for 2 cars and our trades paid off in full. They agreed! Of course, they told my husband they talked to me and we were ready to sign. Only to find out when he got home that they had only given us $11000 for our trades and had charged us $40, 000 for the two cars. I was SHOCKED! I called them immediately and said that I would not accept the car from auction unless we got our $6000 back. The finance manager spoke with the salesman and found that he had told me that and in fact that he had done the same thing to several other people...he assured me we would get our money. The owner was out of town and needed to authorize the money transfer, since one of our cars had sold that day. When the owner arrived he completely denied my request and said that we signed the papers and he didnt have to give us anything. I was devistated. The finance manager had already cut a check for $2000, so of the $6000 all we got back was $2000. We were out the $4000 and were told there was nothing else we could do. The day I came to pick up my car 2 other people were in there throwing fits about the same thing happening to them. I have not had contact with them since then, and never will again. Please beware of these "bait and switch" dealers and watch your paperwork carefully. We walked away from there feeling betrayed, dirty and completely taken advantage of. Please dont let this be you!!!