The Car Store Inc.

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Category: Automotive

Contact Information
3885 Jefferson Davis Hwy, Stafford, Virginia, United States

Phone number: 703-221-6227
thecarstoresucks.com

The Car Store Inc. Reviews

Storme Deryk August 10, 2010
Lemon Car Sales
The vehicle was sold to us for my 70 year old mother. The vehicle
was sold as is but we were told that the vehicle was in EXCELLENT
condition and would have no problem passing inspection. Upon
having the vehicle inspected we learned that
1) The headlights
and foglights were not even attached to the car. They were just
sitting in the slots - handing there somehow staying in place.
2)
Brakeline Cut
3) The cables were being held to the battery by a
screw jammed into the positive socket.
4) All 4 tires were worn on
the INSIDE
5) distributor cap missing
6) front bumper is not
attached. it is just hanging there by two thin wires wrapped to the
chassis
7) Axle boots are all torn

The above issues were estimated at $2000 to fix, not including some issues such as the lights.
Upon discovering this I called The Car store to inform them that I would be filing a complaint.

I understood that the vehicle was sold as is, but the issues uncovered were just ridiculous and undisclosed.

I was told at that time (By Bobby) that he would order me new lights for the vehicle, and that he would assist me in getting the other repair items needed at a discounted cost. I decided to let them work with me on the issue.

That was almost a month ago. Starting last week I began calling back (my first call was 7/17/2010) to find out what was going on. I got a mixed match of answers from "they have not come in yet" to "we will call you as soon as they come", and finally - yesterday, Bobby told me that he was waiting for me to call back and tell him to order them. I was then angry.

Today I got a call that they are unable to find the lights anywhere, so I am on my own. and this is just the lights.

It does not include all the other issues that were not disclosed. I would like to return the vehicle and get a full refund - but you can be that is not an option.

If these jackals are going to do this on a sale to a sweet little old lady, how well do you think they are going to treat you?

The Car Store Sucks!

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