The Cheesecake Factory
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (12) |
|
Category: Services
Contact Information United States
|
The Cheesecake Factory Reviews
|
Tom
August 9, 2009
Awful quality food
So this was my first ever trip to the Cheesecake Factory. Aside from the amount of flies buzzing around the restaurant, or those sitting comfortably on the glass wall above us, the atmosphere was very nice. I ordered the Southwestern Eggrolls and a lunch serving of Four Cheese Pasta with chicken added. About half way through my Southwestern Eggroll appetizer, I happened to bite down into one and low and behold there is an inedible, extremely hard object inside. This object turned out to be a decent sized black bolt/screw. My first reaction, seeing as how I work in hospitality, was not to freak out. In fact, I very calmly alerted my waiter that I would like to speak to a manager and that it had nothing to do with his service since he was very kind to us. The manager was mortified once he realized that this was cooked into the actual food and not something I had simplytossed onto the plate. He comped our meal of course and offered a new plate of eggrolls. Honestly, I lost my appetite. Whether or not I actually chipped a tooth will be decided by my dentist. I was lucky that I had not bitten harder or god forbid, swallowed this. The only thing bothering me at the moment is a stomach ache which may be caused by the stress or -and hopefully this is not the case- some chemical or glue on the bolt I may have ingested. I also worry that if in fact there is some appliance being used that is falling apart in the back, some unfortunate patron may bite into or swallow something similar if not worse. I alerted corporate. What else should I do about this? Oh, also took pictures for those interested.
|
|
Megan D
August 6, 2009
Foreign Object in Food
So this was my first ever trip to the Cheesecake Factory. Aside from the amount of flies buzzing around the restaurant, or those sitting comfortably on the glass wall above us, the atmosphere was very nice. I ordered the Southwestern Eggrolls and a lunch serving of Four Cheese Pasta with chicken added. About half way through my Southwestern Eggroll appetizer, I happened to bite down into one and low and behold there is an inedible, extremely hard object inside. This object turned out to be a decent sized black bolt/screw.
My first reaction, seeing as how I work in hospitality, was not to freak out. In fact, I very calmly alerted my waiter that I would like to speak to a manager and that it had nothing to do with his service since he was very kind to us. The manager was mortified once he realized that this was cooked into the actual food and not something I had simplytossed onto the plate. He comped our meal of course and offered a new plate of eggrolls. Honestly, I lost my appetite. Whether or not I actually chipped a tooth will be decided by my dentist.
I was lucky that I had not bitten harder or god forbid, swallowed this. The only thing bothering me at the moment is a stomach ache which may be caused by the stress or -and hopefully this is not the case- some chemical or glue on the bolt I may have ingested. I also worry that if in fact there is some appliance being used that is falling apart in the back, some unfortunate patron may bite into or swallow something similar if not worse. I alerted corporate. What else should I do about this?
Oh, also took pictures for those interested.
|
|
RECENTLY UPDATED REVIEWS
With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|