I ordered several bedding items. When I rec'd the confirmation email a couple hours later, I noticed right away that one item was listed incorrectly. I called them promptly to let them know of the error. They said it was too late to change the order, that it was already packed and ready to be sent. I asked for a return label to be sent to me, so I could return the incorrect item right away, and they said it was my error so they wouldn't do that. I told them I double checked my order before I placed it, and there was no error on my part. They did not believe me. The customer service person couldn't have cared less. I asked to simply cancel the order. They would not. It was "too late" . However, I only rec'd the shipping confirmation today, a full week later! How could it have been too late if it shipped out 7 days after my phone call? They simply were lying and hoping to derail my decision to return the order. I will never order from them again. The poor customer service is simply inexcusable.

Ordered an item from the website on Sunday, did not receive a confirmation so got concerned. Called on Monday and they said it fell through the system, da what is that????? Placed the order on Monday and CS said would ship Tuesday, did not ship until Thursday. Did not get a confirmation and called again, customer service at this company is horrible. They don't care what you are asking or saying and try to get off the phone ASAP. Finally got a confirmation email and all you get is that it has shipped. There is no update at all, so hopefully will get this order in 10 days if I am lucky. I will never order from this company again, I can see why they only have 1 star on the ratings chart.
Thanks.

They will give your credit card number to another company named Buyer's Edge and charge you for a membership without you knowing.