My hair was damaged. The first stylist cut off 4 inches of hair instead of trimming. She did a horrible job on color and highlights that I did not ask for. I was overcharged. The stylist appeared intoxicated and made sexual advances.
I allowed the salon to attempt to fix (and by fix I mean hopefully look a little better than the hack job).
The second stylist gave me stripes that looked like a skunk, did not fix the overall color, and was unable to do anything with cut as it was already too short. She said the other stylist made me look like a country bumpkin. a frosted country bumpkin.
The person who did facial waxing left me burnt and broken out for a week.
I lost a very important job because of their negligence and have lost additional work as well. I had to spend hundreds to have the damaged hair repaired and get a new cut and color.
Prior to filing a suit against the company I have attempted to contact the owner via email twice over the past two months and have not received even the courtesy of a reply.