The Diamond Connection

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Category: Lifestyle

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United States

The Diamond Connection Reviews

Kyle S March 9, 2011
The shop should be shut down
In September 2010, my fiance proposed to me with a beautiful one carat diamond ring in white gold from The Diamond Connection. The main diamond is gorgeous and surrounded by smaller diamonds going down the sides of the ring.

It looked beautiful until the diamonds on the sides started falling out. I have been without my for many weeks every time a diamond falls out and it goes back for a repair.

I don't know if they repair rings at the store but it keeps happening. What kind of place is this? Is it normal for diamonds to keep falling out of rings?

I don't wear the ring to work and if I am doing something that could damage the ring, I take it off before hand. I rarely wear it at all now. I keep getting excuses about why it happens from the owners who sold the ring to my fiance. I think they are brothers, but I'm not sure. I care why the same diamonds fall out after being repaired over and over again but I want them to stop falling out. Shotty repairs. Shotty craftsmanship.

It looks like we will be buying another diamond ring before our wedding next year from a more reputable jeweler.

If there is any other person out there who has experinced this, I encourage you to leave a complaint here. The shop should be shut down.
Kyle B. March 2, 2011
The shop should be shut down
In September 2010, my fiance proposed to me with a beautiful one carat diamond ring in white gold from The Diamond Connection. The main diamond is gorgeous and surrounded by smaller diamonds going down the sides of the ring.

It looked beautiful until the diamonds on the sides started falling out. I have been without my for many weeks every time a diamond falls out and it goes back for a repair.

I don't know if they repair rings at the store but it keeps happening. What kind of place is this? Is it normal for diamonds to keep falling out of rings?

I don't wear the ring to work and if I am doing something that could damage the ring, I take it off before hand. I rarely wear it at all now. I keep getting excuses about why it happens from the owners who sold the ring to my fiance. I think they are brothers, but I'm not sure. I care why the same diamonds fall out after being repaired over and over again but I want them to stop falling out. Shotty repairs. Shotty craftsmanship.

It looks like we will be buying another diamond ring before our wedding next year from a more reputable jeweler.

If there is any other person out there who has experinced this, I encourage you to leave a complaint here. The shop should be shut down.
InternJen January 6, 2011
Diamonds fall out of the ring
In Sept. 2010, my fiance proposed to me with a beautiful white gold diamond ring from The Diamond Connection in San Diego.

It is beautiful but the diamonds around the center diamond started falling out within days of wearing it.

I have been without my for many weeks every time a diamond falls out and the ring goes back for a repair. The scary part is that it keeps happening. The same diamonds pop out. I am sick of it. We cannot get a refund because we've had the ring repaired.

The two guys that run the store (I think they are brothers) keep telling me this is rare and never happens. They keep trying to convince me that this is a fluke. I don't buy it. If my diamonds are just falling out of the ring, there have to be other customers that have experienced the same.

I don't know if they repair rings at the store but it keeps happening.

What kind of place is this? Is it normal for diamonds to keep falling out of rings? I don't think so.

I don't wear the ring to work and if I am doing something that could damage the ring, I take it off before hand. I rarely wear it at all now.

Total waste. We plan on buying a better ring from a more reputable jeweler in San Diego.

If there is any other person out there who has experinced this, I encourage you to leave a complaint here. The shop should be shut down.
Holer December 25, 2010
Shotty rings
My fiance proposed to me with a beautiful one carat diamond ring in white gold from The Diamond Connection. It looked beautiful until the diamonds on the sides started falling out. I have been without my for many weeks every time a diamond falls out and it goes back for a repair. I don't know if they repair rings at the store but it keeps happening. What kind of place is this? Is it normal for diamonds to keep falling out of rings? I don't wear the ring to work and if I am doing something that could damage the ring, I take it off before hand. I rarely wear it at all now. If there is any other person out there who has experinced this, I encourage you to leave a complaint here. The shop should be shut down.

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