This is to inform you that I have had unsatisfactory and possibly actionable dealings with a company called The Director Chair Co., a division of Roko Inc., 94 10th Street, Hanover, Ontario, N4N 1N2. Although this organization is based in Ontario, it has a presence on the Net, and evidently deals with New York and many other states. In mid-April of this year I ordered chairs with specially printed canvas backs from Roko on their website. The wooden chairs themselves arrived on April 29. The personalized canvas additions were supposed to arrive soon afterward. Inquiring phone calls were never answered. My e mail inquiries, however, did receive a reply from a Ryan Currie, evidently an executive at Roko. His e mail promised delivery within a week or so. When nothing showed up after ten days, I wrote another e mail inquiry. I was informed that the canvases were in the mail and should arrive shortly. Another week went by. Then two weeks. Upon inquiry I was reassured that the canvases were “in the Canada post” and should arrive any day. It is now June 12 (!), 2006. It seems obvious that Roko Inc., if it is in business at all, is in the practice of deception rather than furniture. It is unclear whether I have legal recourse in this. But at the very least others should be forewarned so that they can avoid dealing with what seems a disorganized and possibly unscrupulous company.